Front Office Executive

1 week ago


Sholinganallur, Tamil Nadu, India HCL Healthcare Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Responsibility

  • Work towards error-free billing / right in first instance.
  • Managing appointments, registrations of patients.
  • Resolution of patient complaints pertaining to appointment / billing etc.
  • Escalation to appropriate team for quick resolutions.
  • Patient feedback.
  • Usage of system / IT patient records.
  • Work with Nursing and doctors to provide care coordination.
  • Effective utilization of all communication and EPABX systems.
  • Communicating about facilities, services offered along policy & prices.

Qualification


• Graduate

Experience


• 3-5 years; preferably with 2 years of service industry / healthcare industry.



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