Reconciliation Specialist

JOB DESCRIPTION

Join a dynamic team where your attention to detail and drive for operational excellence make a real impact. Be part of a collaborative environment that values continuous improvement and teamwork. Grow your career with us as you help deliver top-quality operations and process efficiency.

Job Summary

As a Reconciliation Analyst within the Operations Team, you ensure accurate and timely completion of reconciliation tasks. You support the team leader in maintaining high operational standards and drive process improvements. You play a key role in documenting procedures, resolving exceptions, and fostering a culture of quality and compliance.

Job Responsibilities

• Ensure effective reconciliation by understanding products
• Adhere to operational procedures for accuracy and timeliness
• Support team and team leader in delivering quality operations
• Document procedures and identify control requirements
• Complete daily checklists and reporting
• Collaborate to resolve exceptions actively
• Prepare case notes and share learnings with team
• Seek opportunities to improve process efficiency
• Perform and prioritize multiple tasks in a fast-paced environment
• Act as back-up for team leader when needed
• Communicate process updates and escalate concerns promptly

Required Qualifications, Capabilities and Skills

• Demonstrate flexibility to work varied shifts
• Hold a Bachelor's Degree
• Perform and prioritize tasks in a fast-paced setting
• Apply strong analytical and problem-solving skills
• Communicate effectively in written and oral formats
• Collaborate as a strong team player across functions
• Exhibit meticulous attention to detail

Preferred Qualifications, Capabilities and Skills

• Utilize Microsoft Office Suite proficiently
• Display results-oriented mindset and accountability
• Build effective relationships with cross-functional teams
• Adapt to challenges outside comfort zone
• Document and implement process improvements
• Escalate issues and ensure timely resolution
• Share knowledge and support team learning

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.