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Executive

2 weeks ago

Shivpur, India Spencer's Retail Limited Full time ₹ 32,193 per year

My Job A retail executive oversees store operations, implements strategies to boost sales, and ensures customer satisfaction. They manage staff, control inventory, and are involved in marketing activities to enhance brand recognition and store traffic. Key Responsibilities:

  • Staff Management:Retail executives hire, train, and supervise retail staff, ensuring they are knowledgeable and motivated to provide excellent customer service.
  • Sales Strategy Implementation:They develop and execute sales strategies to meet or exceed sales targets, often analyzing sales data and trends to identify areas for improvement.
  • Customer Service:Ensuring a positive customer experience is crucial, so retail executives may handle customer complaints, resolve issues, and implement customer service standards.
  • Inventory Management:Managing stock levels, ensuring proper product placement, and coordinating with other teams (e.g., marketing, logistics) to maintain optimal inventory levels.
  • Store Operations:Retail executives oversee the day-to-day operations of the store, including visual merchandising, maintenance, and creating a welcoming environment.
  • Marketing & Promotions:They may be involved in planning and executing promotional activities to attract customers and drive sales.
  • Performance Analysis:Regularly reviewing sales data, customer feedback, and operational metrics to identify areas for improvement and optimize performance.

Skills & Qualifications:

  • Strong Leadership: Ability to motivate and guide a team.
  • Excellent Communication: Effective communication with staff, customers, and other departments.
  • Problem-Solving: Ability to resolve customer issues and address operational challenges.
  • Sales & Marketing Acumen: Understanding of sales techniques, marketing strategies, and customer behavior.
  • Organizational Skills: Ability to manage multiple tasks and prioritize effectively.
  • Retail Experience: Previous experience in a retail environment, preferably in a supervisory or management role.
  • Educational Background: A bachelor's degree in business administration, marketing, or a related field is often preferred.

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Job Type: Permanent

Pay: Up to ₹32,193.16 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Day shift

Supplemental Pay:

  • Overtime pay
  • Yearly bonus

Work Location: In person

Expected Start Date: 01/07/2025