CX Solutions Analyst

5 days ago

Bengaluru, Karnataka, India Startek Full time ₹ 2,00,000 - ₹ 8,00,000 per year

Q4 - Candidate Registration

In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client.

Put simply: we break down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand.

Our tech-enabled and Human assisted digital solutions build both on your CX requirements and our business transformation expertise and willingness to consistently pivot, innovate, and take advantage of new digital technologies.

It's a robust approach. We've partnered with global brands for over 3 decades now -working with them across their consumer value chain and providing new age customer experience solutions and insights that are helping them define and reach their target audiences with greater efficiency and better value for every dollar spent.

Our partnerships have always been about more than building emotional connections with customers; they are about using artificial intelligence, omnichannel orchestration and providing CX insights & technologies, that has the power for digital transformation We do this across 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries.

*** DISCLAIMER***

With the increase of remote positions since COVID, many companies have seen an increase in false representation recruiters and offering fraudulent positions/pay rates that do not exist.

These messages are from anonymous sources and crafted to appear as they are being sent from Startek recruiters. All communication from Startek will have an email address from "".

Additionally, a scam message can request funds or other personal information prior to the offer letter being released. This is not a standard operating procedure for Startek to be employed with the organization.

Startek is not responsible for any fraudulent representing the company.

  • Senior CX Solutions Specialist

    6 days ago

    Bengaluru, Karnataka, India CustoBiz Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title:Senior CX Solutions SpecialistLocation:AnyExperience Required:8+ YearsRelevant Exp Required:7+ YearsAvailability:Immediate joiners preferredPreferred Background:Candidates with contact centre domain experienceJob Description:We are looking for a seasoned Senior CX Solutions Specialist with deep expertise in Genesys Cloud, AWS Connect, and CX UI/UX...

  • Senior CX Analyst

    1 day ago

    Bengaluru, Karnataka, India Indegene Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    #Experience on Qualtrics Platform is MandatoryWe are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that's bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates...

  • Principal I, Oracle CX Techno Functional Analyst

    3 days ago

    Bengaluru, Karnataka, India Herbalife Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Overview:POSITION SUMMARY STATEMENT:The Principal Oracle CX Techno Functional analyst will lead the implementation, enhancement, and optimization of Oracle Fusion Service Cloud with a primary focus on managing and optimizing customer interactions across various channels using Oracle's CX Cloud applications and focus on Case Management life cycles and...

  • CX Insights Analyst

    1 day ago

    Bengaluru, Karnataka, India Startek Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Bangalore Non-Agent Requirement In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our...

  • Fusion Cloud CX Marketing

    1 week ago

    Bengaluru, Karnataka, India Oracle Full time

    Oracle Customer Success ServicesAs a key member of Oracle Customer Success Services, we will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures we will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer...

  • Fusion Cloud CX Marketing

    2 weeks ago

    Bengaluru, Karnataka, India Oracle Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Oracle Customer Success ServicesAs a key member of Oracle Customer Success Services, we will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures we will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer...

  • Fusion Cloud CX Marketing

    2 weeks ago

    Bengaluru, Karnataka, India Oracle Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    Oracle Customer Success ServicesAs a key member of Oracle Customer Success Services, we will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures we will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer...

  • SaaS CX

    1 week ago

    Bengaluru, Karnataka, India Oracle Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    OverviewOracle is seeking an experienced Senior Sales professional to help brands leverage Oracles CX platforms with a focus on our B2C Marketing Platform, Responsys, our B2C Service platform, Service Cloud etc.In this role, you will have at least 16+ years of experience in selling SaaS platforms to brands and understand what it means for a business to...

  • CX Strategy Manager

    3 weeks ago

    Bengaluru, Karnataka, India, Karnataka Licious Full time

    Role OverviewAs the CX Strategy Manager, you will be the bridge between our customers and the business. You will work with stakeholders across tech, product, category, revenue, supply chain, last mile delivery and contact centre to translate what the customer wants and needs, as well key pain points the customer faces, into clear, operating roadmaps for each...

  • CX Analytics Engineer

    1 week ago

    Bengaluru, Karnataka, India Conduent Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Key ResponsibilitiesDesign, build, and maintain scalable data pipelines to collect and analyze customer interaction data across digital and offline channels.Develop and maintain dashboards and reports to monitor key CX metrics such as NPS, CSAT, CES, and churn.Collaborate with CX, product, and marketing teams to identify friction points and opportunities in...