
Assistant Manager
3 days ago
Company Description
IHG Holiday Inn is a hospitality company based in Fort Sill, Oklahoma. We take pride in delivering exceptional service to our guests, ensuring a comfortable and memorable stay. Our location at 5676 Fergusson Rd, Fort Sill, is a testament to our commitment to quality and community. At IHG Holiday Inn, our team works collaboratively to maintain high standards of hospitality.
Role Description
This is a full-time on-site role for an Assistant Manager located in the Kolkata metropolitan area. The Assistant Manager will be responsible for overseeing daily operations, managing staff, ensuring guest satisfaction, and maintaining service standards. Key tasks include supervising front desk operations, handling guest inquiries and complaints, coordinating with various departments to ensure smooth operations, and assisting in the training and development of staff.
Qualifications
- Leadership and staff management skills
- Customer service experience and strong interpersonal skills
- Knowledge of hospitality management and front desk operations
- Problem-solving abilities and attention to detail
- Excellent communication and organizational skills
- Ability to work in a fast-paced, dynamic environment
- Experience in the hospitality industry
- Bachelor's degree in Hospitality Management, Business Administration, or related field preferred
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