Operations & Order Coordination Executive

1 day ago


Delhi, Delhi, India The pillow company Full time

Job Title: Operations & Order Coordination Executive

Key Responsibilities:

  • Follow up with customers regarding orders, deliveries, and payments
  • Handle and update order data accurately on Google Sheets
  • Book shipments through online portals or logistics partners such as Blue Dart and Safe Express
  • Coordinate with courier partners, monitor dispatches, and track shipment status online
  • Manage client communication professionally via email and WhatsApp (English communication is mandatory)
  • Handle customer enquiries and ensure timely and effective query resolution
  • Coordinate fabric requirements with vendors as per order specifications
  • Coordinate order processing and execution with the production team
  • Follow up with the packing team to ensure timely order readiness and dispatch

Skills & Requirements:

  • Strong English communication skills (written and verbal) – mandatory
  • Good follow-up and coordination skills
  • Basic knowledge of Google Sheets / Excel
  • Ability to handle multiple tasks and work under deadlines
  • Experience in operations, logistics, or order management preferred

Job Type: Full-time

Pay: ₹22, ₹26,000.00 per month

Work Location: In person


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