QBrainX - Technical Delivery Manager - ServiceNow IRM

2 weeks ago

Greater Delhi Area, India QBrainX Inc Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Job Title : Technical Delivery Manager ServiceNow IRM
Experience :
8 to 13 Years

Location :
Remote (India)

Employment Type : Full-time
Job Summary
We are seeking a highly skilled and experienced
Technical Delivery Manager
with a strong background in ServiceNow IRM (Integrated Risk Management). The ideal candidate will have a proven track record of end-to-end technical delivery, strong team leadership, and hands-on coding experience even in their current role. Excellent communication and interpersonal skills are essential for this role.

Key Responsibilities

  • Own and manage the end-to-end delivery of ServiceNow IRM solutions.
  • Lead and mentor a team of developers, ensuring high performance and collaboration.
  • Interface with stakeholders to gather requirements and translate them into actionable technical tasks.
  • Ensure timely and quality delivery of projects while managing risks and dependencies.
  • Stay hands-on with coding, troubleshooting, and guiding team members through complex technical challenges.
  • Define and track KPIs to ensure delivery excellence and customer satisfaction.
  • Facilitate agile ceremonies and project updates with internal and external teams.
  • Ensure adherence to best practices, coding standards, and architectural guidelines.

Required Skills And Qualifications

  • 8 to 13 years of overall IT experience with strong exposure to technical delivery management.
  • Strong experience in ServiceNow IRM implementation and integration projects.
  • Excellent technical leadership and team management capabilities.
  • Hands-on coding experience in ServiceNow (JavaScript, Glide, etc.)even in your current role.
  • Deep understanding of SDLC, Agile methodologies, and DevOps practices.
  • Excellent communication and interpersonal skills to engage with cross-functional teams and clients.
  • Proven ability to manage multiple projects and priorities in a dynamic environment.

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