Area Service Manager

2 days ago


Delhi NCR, India Euler Motors Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Role & responsibilities

  • Manage after-sales service operations, ensuring timely resolution of customer complaints and issues.
  • Oversee field service activities, including scheduling, coordination, and execution of service calls.
  • Develop and implement effective warranty management strategies to minimize costs and improve customer satisfaction.
  • Collaborate with cross-functional teams to identify areas for process improvement and implement changes as needed.
  • Ensure compliance with company policies, procedures, and regulatory requirements.

Preferred candidate profile

  • 6-11 years of experience in After Sales Service, Field Service, Service Operations Management or related fields.
  • Strong knowledge of Aftersales, Warranty Management, Service Management principles and practices.
  • Proven track record in managing complex projects from initiation to completion.

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