Holiday Expert
4 days ago
Company Name: Travel Carefree International
Title: Holiday Experts | Travel Carefree | Chennai
Job Type: Full Time
Location: Chathur Buja Doss Rd, Alagappa Nagar, Telecom Quarters, Kilpauk, Chennai, Tamil Nadu 600031, Chennai, Tamil Nadu, India
Years of Experience: 2 - 6years
Company Overview: Travel Carefree International is a premier travel agency specializing in crafting personalized travel experiences for our clients. With a focus on customer satisfaction and seamless travel planning, we provide comprehensive travel solutions tailored to meet the unique needs of each traveler.
Position Summary: We are looking for experienced and passionate Holiday Experts to join our team in Chennai. The ideal candidates will have extensive knowledge of travel destinations, a keen eye for detail, and a commitment to delivering exceptional customer service. As a Holiday Expert, you will be responsible for designing, promoting, and selling holiday packages, ensuring our clients have unforgettable travel experiences.
Key Responsibilities:
Customer Consultation: Engage with clients to understand their travel preferences, interests, and budget constraints. Provide expert advice on destinations, travel routes, accommodation options, and activities.
Package Design: Create customized holiday packages that meet the specific needs and preferences of clients. This includes planning itineraries, booking flights, accommodations, and activities.
Sales and Promotion: Promote and sell holiday packages through various channels. Develop marketing strategies to attract new customers and retain existing ones.
Travel Coordination: Coordinate all aspects of travel logistics, ensuring a smooth and enjoyable travel experience for clients. This includes handling bookings, confirmations, and any changes or cancellations.
Client Relationship Management: Build and maintain strong relationships with clients, providing exceptional customer service before, during, and after their travel.
Market Research: Stay updated on travel trends, new destinations, and industry developments. Conduct research to provide clients with the best travel options and experiences.
Vendor Liaison: Collaborate with travel vendors, including airlines, hotels, and tour operators, to secure the best rates and services for clients.
Problem Solving: Address and resolve any travel-related issues or emergencies that may arise, ensuring client satisfaction and peace of mind.
Documentation: Ensure all travel documents, including visas, insurance, and itineraries, are accurately prepared and provided to clients in a timely manner.
Qualifications:
- Bachelors degree in Travel & Tourism, Hospitality, Business, or a related field.
- 2 - 6 years of experience in the travel industry, with a focus on holiday planning and sales.
- Extensive knowledge of international and domestic travel destinations.
- Strong sales and customer service skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in travel booking software and tools.
- Strong organizational and time management skills.
- Problem-solving ability and attention to detail.
- Ability to work flexible hours, including weekends and holidays.
Why Join Us:
- Competitive salary and performance-based incentives.
- Opportunity to work in a dynamic and growing industry.
- Collaborative and supportive work environment.
- Professional development and career growth opportunities.
- Chance to create memorable travel experiences for clients.
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