Holiday Expert

4 days ago

Chennai, Tamil Nadu, India Praveza Consultancy Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Name: Travel Carefree International

Title: Holiday Experts | Travel Carefree | Chennai

Job Type: Full Time

Location: Chathur Buja Doss Rd, Alagappa Nagar, Telecom Quarters, Kilpauk, Chennai, Tamil Nadu 600031,  Chennai,  Tamil Nadu,  India

Years of Experience: 2 - 6years

Company Overview: Travel Carefree International is a premier travel agency specializing in crafting personalized travel experiences for our clients. With a focus on customer satisfaction and seamless travel planning, we provide comprehensive travel solutions tailored to meet the unique needs of each traveler.

Position Summary: We are looking for experienced and passionate Holiday Experts to join our team in Chennai. The ideal candidates will have extensive knowledge of travel destinations, a keen eye for detail, and a commitment to delivering exceptional customer service. As a Holiday Expert, you will be responsible for designing, promoting, and selling holiday packages, ensuring our clients have unforgettable travel experiences.

Key Responsibilities:

  • Customer Consultation: Engage with clients to understand their travel preferences, interests, and budget constraints. Provide expert advice on destinations, travel routes, accommodation options, and activities.

  • Package Design: Create customized holiday packages that meet the specific needs and preferences of clients. This includes planning itineraries, booking flights, accommodations, and activities.

  • Sales and Promotion: Promote and sell holiday packages through various channels. Develop marketing strategies to attract new customers and retain existing ones.

  • Travel Coordination: Coordinate all aspects of travel logistics, ensuring a smooth and enjoyable travel experience for clients. This includes handling bookings, confirmations, and any changes or cancellations.

  • Client Relationship Management: Build and maintain strong relationships with clients, providing exceptional customer service before, during, and after their travel.

  • Market Research: Stay updated on travel trends, new destinations, and industry developments. Conduct research to provide clients with the best travel options and experiences.

  • Vendor Liaison: Collaborate with travel vendors, including airlines, hotels, and tour operators, to secure the best rates and services for clients.

  • Problem Solving: Address and resolve any travel-related issues or emergencies that may arise, ensuring client satisfaction and peace of mind.

  • Documentation: Ensure all travel documents, including visas, insurance, and itineraries, are accurately prepared and provided to clients in a timely manner.

Qualifications:

  • Bachelors degree in Travel & Tourism, Hospitality, Business, or a related field.
  • 2 - 6 years of experience in the travel industry, with a focus on holiday planning and sales.
  • Extensive knowledge of international and domestic travel destinations.
  • Strong sales and customer service skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in travel booking software and tools.
  • Strong organizational and time management skills.
  • Problem-solving ability and attention to detail.
  • Ability to work flexible hours, including weekends and holidays.

Why Join Us:

  • Competitive salary and performance-based incentives.
  • Opportunity to work in a dynamic and growing industry.
  • Collaborative and supportive work environment.
  • Professional development and career growth opportunities.
  • Chance to create memorable travel experiences for clients.

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