Certification Service Advisor

19 hours ago

Ambawadi Ahmedabad Gujarat, India 4C InfoEngg Pvt Ltd. Full time ₹ 37,500 - ₹ 2,50,000 per year

Certification Service Advisor

Location: Nehrunagar, Ahmedabad

Company: 4C Consulting Pvt. Ltd. |

Experience: 0–2 Years

About 4C Consulting Pvt. Ltd.

4C Consulting is a leading management consulting and advisory firm offering a comprehensive suite of services that drive sustainable business excellence. We partner with organizations of all sizes—helping them identify strengths, manage risks, and enhance operational continuity through futuristic strategies and process improvements.

Our integrated excellence model and simplified approach empower businesses to adopt global best practices. With a team of industry experts, sharp analysts, and seasoned trainers, we ensure organizations are equipped to achieve long-term success.

Role: Certification Service Advisor

We are looking for a proactive and customer-focused Certification Service Advisor to serve as a key point of contact for clients seeking information and support related to certification services.

This role is ideal for individuals who enjoy client interaction, relationship management, and delivering excellent service.

Key Responsibilities

Achieve assigned daily, weekly, and monthly targets.

Report daily progress and activities to the Team Leader.

Maintain accurate records of customer details, call logs, and interactions in the CRM/database.

Conduct regular follow-ups with clients to ensure satisfaction and timely responses.Build and maintain strong, long-term client relationships.

Handle and resolve customer queries effectively and professionally.

Schedule client appointments with the marketing or consulting team when required.

Skills & Qualifications

Excellent verbal and written communication skills.

Strong convincing and persuasion abilities.

Ability to confidently present company information and explain services to clients.

Good understanding of customer handling and relationship management.

Ability to work collaboratively within a team environment.

Basic to intermediate computer proficiency (MS Office, CRM tools, etc.).

Customer-focused attitude with strong problem-solving skills.

Why Join Us?

Opportunity to work in a fast-growing consulting environment.

Exposure to multiple industries and certification standards.

Supportive team culture with mentorship and learning opportunities.

Growth-oriented role with performance-based recognition.

How to Apply

Interested candidates can share their resumes at |WhatsApp:

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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