Automotive Service Advisor

4 days ago

Ahmedabad, Gujarat, India Infinity Vehicles Pvt Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Company Description

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Role Description

This is a full-time on-site role for an Automotive Service Advisor located in Ahmedabad. The Automotive Service Advisor will be responsible for managing customer service interactions, ensuring customer satisfaction, coordinating vehicle maintenance and repairs, and providing detailed communication between customers and the service team. Day-to-day tasks include scheduling service appointments, preparing repair estimates, and guiding customers through the service process, ensuring their needs and questions are addressed professionally.

Qualifications

  • Strong Customer Service and Customer Satisfaction skills
  • Proficiency in Vehicle Maintenance and Automotive Repair
  • Excellent Communication skills
  • Ability to work effectively in a team-oriented environment
  • Basic knowledge of automotive technology and repair
  • Previous experience as a Service Advisor or in a similar role is a plus
  • High school diploma or equivalent; additional certification in automotive technology or a related field is advantageous

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