Product Delivery Manager

Date Opened

09/01/2025

Job Type

Full time

Industry

Technology

City

Bangalore North

State/Province

Karnataka

Country

India

Zip/Postal Code

560002

Job Title: Product Delivery Manager

Department:

Location: Infantry Road, Bangalore

Role Type: Full Time

Shift: UK Shift

About Flatworld Solutions:

Flatworld Solutions is a global business solution company evolving over two decades from BPO to technology, business process automation, and now GenAI. Serving 50+ countries, we offer diverse services including IT, finance, and healthcare, engineering, Design, Data Science etc. Our mission is to 'unlock winning ways' for clients, partners, and employees through innovative, technology-driven solutions to ensure every stakeholder benefits by this partnership. Our core values—Harmony, Excellence, Learning, Integrity, and Ownership—guide everything we do. We prioritize collaboration, open communication, and maintaining the highest standards of performance while fostering continuous growth and delivering impactful results.

Role Overview:

We are seeking a highly skilled and motivated Delivery Manager to join our team. The successful candidate will be responsible for rolling out our products to our customers and managing the 24/7 support function for product rollouts. This role requires a combination of project management, technical understanding, and customer service expertise. Responsibilities include managing and overseeing the successful deployment of our products, overseeing the 24/7 support function, maintaining strong customer relationships, and coordinating with various internal teams to ensure successful product rollouts.

Key Responsibilities:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in a similar role in a tech or software company.
• Strong project management skills, with a track record of delivering complex projects on time and within budget.
• PMP and other similar project management certification is required.
• Excellent technical understanding, with the ability to coordinate with the development team and understand the technical aspects of our products.
• Strong customer service skills, with the ability to manage a 24/7 support function.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams.

What We Offer:

• Competitive Salary and Benefits Package: Employees receive industry-standard salaries and comprehensive benefits.
• Flexible Work Schedule: For certain projects & senior positions, we offer flexible work schedule options, including remote and hybrid arrangements.
• Medical Insurance: Includes coverage for employees, parents, and in-laws.
• Generous Paid Time Off: Vacation, personal days, and public holidays.
• Recognition & Rewards: Performance-based bonuses and employee recognition programs.
• Professional Development: Access to training, workshops, and courses.
• Employee Assistance Programs: Support for personal or work-related issues.

Why Flatworld Solutions?

Joining Flatworld Solutions offers a promising career with growth opportunities across diverse fields like IT, Finance, and AI Automation. Other than competitive salaries and benefits + excellent mentorship; You'll gain global exposure working with clients in over 50 countries and access cutting-edge tools. The company fosters a supportive culture emphasizing continuous learning and work-life balance. Most importantly, you'll become part of the "Possibilitarians" – a tribe of employees with a "whatever it takes" attitude who make things possible. As the saying goes, you are the company you keep.

How We Will Help You Grow?

At Flatworld Solutions, we foster your professional growth through various opportunities like development programs and workshops to stay updated on industry trends. You'll benefit from mentorship by experienced colleagues, support for continuing education, and resources for relevant courses and certifications. Our leadership development programs prepare you for future roles, and we encourage participation in cross-departmental projects to broaden your experience. Regular feedback and performance reviews help identify growth areas and set career goals. We also offer career pathing discussions, access to online learning platforms, networking opportunities, and job rotation programs to ensure your professional advancement.

How to Apply?

Please apply with your updated resume and a brief cover letter. In your cover letter, tell us why you're excited about this role and how your experience aligns with our needs.

Equal Opportunity Employer Statement

Flatworld Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.