Front Desk Executive

1 day ago

Bhukum Pune Maharashtra, India Enerrgia SKYi Group Full time ₹ 2,50,000 - ₹ 3,50,000 per year

Key Responsibilities:

  • Front Office Operations:
  • Manage the reception desk — greet and assist residents, visitors, and guests courteously and professionally.
  • Handle incoming calls, emails, and inquiries; route them appropriately or take accurate messages.
  • Maintain visitor records and ensure security protocols are followed (visitor passes, logs, etc.).
  • Manage appointments and meeting room schedules.
  • Customer Interaction:
  • Address resident queries and service requests, coordinating with relevant departments (maintenance, housekeeping, admin, etc.).
  • Provide project information, updates, or guidance to walk-in clients or visitors.
  • Support the Customer Experience team in resident communication and event coordination.
  • Administrative Support:
  • Maintain front office inventory (stationery, ID cards, courier logs, etc.).
  • Handle incoming/outgoing couriers and deliveries.
  • Prepare daily reports on visitor footfall, calls received, and issues logged.
  • Assist in administrative or clerical tasks such as filing, data entry, or record maintenance.
  • Coordination:
  • Liaise with facility management, housekeeping, and security for smooth day-to-day operations.
  • Escalate unresolved complaints or urgent matters to the appropriate manager.
  • Support internal and external event coordination at the clubhouse, sales office, or other site areas.

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Education:

  • Bachelor's (Preferred)

Experience:

  • total work: 1 year (Preferred)

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

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