Customer Support Manager

We are seeking an experienced Manager to lead and manage a high-performing technical support team operating during night shifts. The ideal candidate should possess strong leadership skills, extensive experience in managing technical support operations, and be willing to work in a 24x7 environment to ensure seamless customer service delivery. This role will...

Imagine working for one of the fastest growing Consumer technology brand in India. A company that knows that its people are the key to its success in the marketplace. A company in which achieving extraordinary results and having a stimulating work experience are part of the same process. Come grow with Crossbeats and make an impact while enjoying working in...

Job Title: Assistant ManagerTraining Department: TrainingLocation: BangaloreType: Full TimeKey Responsibilities• Design, develop, and deliver onboarding, new hire, and refresher training programs for customer support executives.• Collaborate with stakeholders to align training content with business and process changes.• Monitor training effectiveness...

Shape the utilities market of the future with usThe Senior Customer Support Lead is responsible for the direct recording of faults or error patterns reported by the customer via the existing ticket system, by telephone or by e-mail. He independently addresses faults that he can rectify himself, documents the rectification of the fault and forwards the...

Location: Bangalore, IndiaShift - ESTAbout the teamThe Customer Support Manager is responsible for all aspects of customer post-sales support to our APAC, EMEA and NA based customers and partners. Secondarily, the Bangalore support team is responsible for handling support requests using the follow-the-sun model in APAC region and provide support for other...

About EthosEthos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones.We leverage deep technology and data science to streamline the life insurance process, making it more accessible and...

About Our Client They are a dynamic and rapidly expanding company dedicated to providing innovative technology solutions and services tailored to our clients' needs. Their mission is to collaborate closely with healthcare providers, leveraging automation and intelligence to overcome revenue cycle challenges and enhance reimbursements for patient care....

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...

Company Overview, India's first Proptech unicorn, is a groundbreaking platform that connects property owners and tenants or buyers directly, eliminating intermediaries. Founded by IIT and IIM alumni, facilitates seamless information exchange in real estate, serving over 30 lakh customers monthly. Headquartered in Bangalore, this technology-driven company is...

This is a technical support role that requires mid-sized application troubleshooting and support as well as a customer centric personality. Qualified candidates must have experience with phone-based application support, strong communication and organization skills, and must pay close attention to detail. Familiarity with Windows OS/Server troubleshooting is...