Student Session Coordinator
1 day ago
Role - Student Session Coordinator | Operations - Full time - Office
Job Summary
We are looking for a professional and empathetic Student Session Coordinator to join our counselling operations team. The coordinator will be the first point of contact for students joining virtual counselling sessions and will ensure a seamless experience by welcoming, verifying details, assigning students to counsellors, and resolving basic technical issues. This role is critical to delivering a smooth 1:1 counselling journey for students while maintaining high operational efficiency.
Key Responsibilities
- Welcome students promptly and provide a short orientation about the counselling session.
- Verify student details before assigning them to counsellors.
- Manage student wait times and maintain session discipline when multiple students join.
- Allocate students to counsellors strictly as per lead cap and schedule.
- Escalate counsellor unavailability or delays to pod/branch leaders promptly.
- Guide students through basic technical troubleshooting.
- Maintain accurate logs of sessions, cancellations, and technical drop-offs.
- Generate daily and weekly reports on attendance, allocation accuracy, and wait times.
Ideal Persona
- Excellent communication skills with a warm, professional approach.
- Ability to multitask and remain calm in a fast-paced, student-facing environment.
- 12 years of experience in student services, operations, customer support, or similar roles.
- Familiarity with video conferencing platforms (100ms, Zoom, Google Meet, etc.).
- Strong coordination and problem-solving skills, with quick escalation handling.
- Basic knowledge of troubleshooting audio/video/browser issues.
Performance Metrics
- Lead allocation adherence – 100% compliance with counsellor lead cap.
- Average student wait time – under 30 seconds.
- Escalation turnaround – within 5 minutes.
- Technical resolution success rate – at least 80%.
- Attendance and session reporting – 100% accuracy.
Perquisites for this role include:
- Work Location: Remote / Office (as per business requirement)
- Working Time: 10.30 AM to 7.30 PM
- Work Days: Monday to Saturday (Sunday off)
-
Student Session Coordinator Intern
3 days ago
Bengaluru, Karnataka, India Leap Finance Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob SummaryWe are looking for a professional and empathetic Student Session Coordinator to join ourcounselling operations team. The coordinator will be the first point of contact for studentsjoining virtual counselling sessions and will ensure a seamless experience by welcoming,verifying details, assigning students to counsellors, and resolving basic...
-
coordinator
2 weeks ago
Bengaluru, Karnataka, India Vedita Ventures Full time ₹ 4,00,000 - ₹ 6,00,000 per yearJob Description:ROLE SUMMARYThe coordinator will play a vital role in ensuring the smooth operation of our online tutoring platform. The successful candidate will be responsible for coordinating tutoring sessions, managing tutor and student relationships, and providing exceptional customer support.KRA: TASK / ACTIVITIES● Coordinate tutoring sessions...
-
Student Counseling Manager
17 hours ago
Bengaluru, Karnataka, India Santamonica Study Abroad Pvt. Ltd Full time ₹ 2,50,000 - ₹ 7,50,000 per yearKey responsibilitiesStudent guidance: Conduct individual counseling sessions to understand a student's academic background, goals, and preferences to suggest the right courses, universities, and countries.Application assistance: Guide students through the entire application process, including preparing and submitting materials to international...
-
Coordinator for International office
7 days ago
Bengaluru, Karnataka, India ISBR Full time ₹ 3,00,000 - ₹ 3,60,000 per yearJob Requirements -Any Post GraduateA minimum 3 plus years' experience in any education sectorhaving experience in the education sector / universities/ institutions on international collaborations.Strong knowledge of communication practices and techniquesOutstanding written and verbal communication skillsMust be able to multitask and work well under...
-
Sales Coordinator
3 days ago
Bengaluru, Karnataka, India Dreamzone Koramangala Full time ₹ 7,20,000 - ₹ 14,40,000 per yearThe Sales Coordinator plays a vital role in supporting the admissions and sales team by coordinating student enrollment activities, managing leads and inquiries, and ensuring smooth communication between prospective students, parents, and internal departments. The role focuses on helping the institute achieve its enrollment targets while providing excellent...
-
Student Counsellor
2 weeks ago
Bengaluru, Karnataka, India OnatiGlobal Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearCompany DescriptionOnati Global Institute of Fashion Technology is a fast growing creative institute in Bangalore with Edu Tech in the fore front .About the Role:We are seeking a compassionate and proactiveStudent Counsellorto guide and support students in their academic and personal development. The ideal candidate will be able to connect effectively with...
-
Tutor (College Students)
1 week ago
Bengaluru, Karnataka, India AhaClasses Full timePlease be advised that this job posting is specifically for part-time teaching positions in offline mode (no online) exclusively for college students (Diversity Hiring). We kindly request that individuals who are currently employed as teachers refrain from applying, as governmental regulations prohibit such dual employment.Join Aha Classes, the Preferred...
-
Student Startup Mentor
3 days ago
Bengaluru, Karnataka, India bd0bbb86-760c-4d7d-9bcd-4c82f00a25d6 Full time ₹ 4,50,000 - ₹ 5,00,000 per yearJob Title: Student Startup MentorLocation: Anekal, BengaluruType: Full-Time, On-site (Monday to Saturday, 10 AM – 6 PM | Exceptions for events)Joining: ImmediateCompensation: ₹4,50,000 – ₹5,00,000 per annumAbout the ProgramThe CampusXcelerator Program by Leads & Feeds is a hands-on student incubation initiative designed to turn college ideas into...
-
Academic Coordinator
2 weeks ago
Bengaluru, Karnataka, India MINDTEL GLOBAL Full time ₹ 2,00,000 - ₹ 6,00,000 per yearIndustry & Sector:Education & Online Learning (EdTech) — student engagement, curriculum delivery, and academic operations for K‑12 and upskilling programs. Primary job title (standardized): Academic Program Coordinator. This is an on‑site role based in India for a fast‑moving education operations team seeking a Kannada‑speaking coordinator to...
-
Student Counselor
2 weeks ago
Bengaluru, Karnataka, India BRYT BAZAAR Full time ₹ 4,20,000 - ₹ 6,00,000 per yearJob Title: Student Counsellor / Admission ExecutiveLocation: PuneType: Full-TimeExperience Required: 3–4 yearsCompensation: ₹40,000 – ₹50,000 per monthAbout Organisation:The organisation is a premier aviation training institution guiding aspiring pilots to achieve their dream of becoming Commercial Pilots. They specialise in DGCA ground training and...