Spa Manager

7 days ago

Panampilly Nagar Kochi Kerala, India Bali spa and salon Full time ₹ 3,00,000 - ₹ 4,50,000 per year

A Spa Manager's role involves overseeing daily operations, ensuring exceptional service delivery, and managing a team of spa professionals. Here are the key responsibilities and requirements:

Key Responsibilities:

  • Leadership and Team Management: Motivate and guide staff to achieve outstanding service and sales targets

  • Customer Satisfaction: Ensure high standards of customer service, handle feedback and complaints

  • Operations Management: Oversee daily spa operations, including scheduling, inventory management.

  • Financial Management: Manage budgets, forecasts, and financial performance

  • Health and Safety: Ensure compliance with health and safety regulations, maintain a clean and safe environment

Requirements and Qualifications:

  • Experience: Minimum 1-2 years of experience in spa management or a related field

  • Skills:

  • Strong leadership and communication skills

  • Excellent customer service and interpersonal skills

  • Proficient in spa management software and Microsoft Office Suite

  • Analytical and problem-solving skills

  • Ability to work under pressure and meet deadlines

Other Essential Skills:

  • Business Acumen: Understanding of financial management, budgeting, and revenue growth strategies

  • Marketing and Sales: Ability to develop sales strategies and promotional campaigns

  • Industry Knowledge: Familiarity with spa treatments, wellness trends, and industry regulations

  • Technical Skills: Proficiency in spa management software, CRM systems, and point-of-sale systems

Job Types: Full-time, Permanent

Pay: ₹20, ₹25,000.00 per month

Work Location: In person

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