Outlet Manager

We refer to an opening for the Outlet Manager / Assistant Outlet Manager (QSR/FOOD) position in our company Theobroma Foods PVT Ltd. to be based in Anand, Gujarat.

Company Profile:

Theobroma means 'Food of the Gods' in Greek, befitting our exclusive and indulgent offerings, including brownies, cakes, desserts, chocolates, breads, and savories. From our humble beginnings in 2004, when the first Theobroma pastry store opened its doors at the iconic Cusrow Baug at Colaba Causeway (Mumbai), we've grown to become a Pan-India chain of patisseries with stores in over 20 cities. Our mission is to spread happiness by serving smiles on a plate, and this journey continues as we open Theobroma patisseries across the country.

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JOB DESCRIPTION:

To prepare the long-term plan of managing the restaurant

To plan and prepare the calendar for various events and festivals

To coordinate daily Front of the House and Back of the House restaurant operations

To deliver superior service and maximize customer satisfaction

To respond efficiently and accurately to customer complaints

To regularly review product quality and research new vendors

Organize and supervise shifts

Appraise staff performance and provide feedback to improve productivity

Estimate future needs for goods, kitchen utensils and cleaning products

Manage restaurants good image and suggest ways to improve it

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly and annual revenues and expenses

To conduct the survey of similar restaurants for continual betterment in terms of revenue

To decide the advertisement and publicity plans for promotion of restaurant

To track the ratings of the restaurant on various web portals viz Trip Advisor and to implement the measures for improving the same

To work out the rate contracts with corporate customers

To maintain the inventory of all the items of the restaurant and to report shortage or loss of the items if any

To take feedback about customer satisfaction levels and to compile the guest history regarding their preferences, special requirements etc

To comply with all health and safety regulations

ADMINISTRATIVE JOB DESCRIPTION:

To approve leaves of the team members

To prepare duty roster of the team members of restaurant

To conduct the training for team members as per the training calendar

To conduct performance appraisal of the team members

To work out increments, promotions, transfers etc of the employees

Reporting to: Area Manager & General Manager

Outlet Address: Unit No 03, Besides The Raymond shop, Radhaswami Sayujya, opp. : V C Patel School, Mahadev, Vallabh Vidyanagar, Anand, Gujarat 388120

Shift Time: 7 AM to 4 PM / 3 PM to 12 PM

In that context, please let us know the following:

1. Your interest in working with Theobroma Foods Pvt. Ltd. (Y/N)

2. Present CTC In Lacs per annum (Fixed + Variable separately)

3. Expected CTC – in Lacs per annum

4. Detailed CV in Word format (very important).

5. Last 3 months salary slip

6. Notice period.

7. Current Job Location

8. Willingness to be stationed at Anand, Gujarat? (Y/N)

9. If you have ever applied to/contacted by any consultant or by Theobroma Foods Pvt. Ltd. for any positions in their organization. (Y/N). If yes, give details.

10. Kindly inform us of any physical handicap or critical illness, if any, which may affect your work.

11. Please send details of any kind of bond you might have signed with your current organization (for training, non-compete, non-disclosure, etc)

Kindly reply to all the questions in the e-mail to take your candidature forward.

Please treat this as urgent and reply under the same subject line.

Kindly send your updated resume to

Alternatively, you can share it via WhatsApp at

Regards

Sujal Patel

Manager – HR

THEOBROMA FOODS PVT. LTD.

Block/Survey No – 26,27,40 & 41, Sector -3,

Akshar Industrial Park, Opp, Zydus Cadila Pharma,

Village: Vasna Chacharavadi, Changodar, Tal: Sanad,

Dist: Ahmedabad – 382213, Gujarat, India.