Lead Specialist Marketing Loyalty Ops

6 days ago


Bengaluru, Karnataka, India Target Group Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Job Id: R

About us:

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up. Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful.

Overview about TII

At Target, we have a timeless purpose and a proven strategy. And that hasn't happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target's global team and has more than 4,000 team members supporting the company's global strategy

Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values diverse

backgrounds. We believe your unique perspective is important, and you'll build relationships by being authentic and respectful. At Target, inclusion is part of the core value. We aim to create equitable experiences for all,

regardless of their dimensions of difference. As an equal opportunity employer, Target provides diverse opportunities for everyone to grow and win As a Lead Specialist Marketing Loyalty Ops, you will be responsible to

enhancing Target's Vendor Engagement and thereby increasing their investments on the Loyalty Program.

About the role

In this role, you will be collaborating across a variety of enterprise teams as loyalty intersect and play a role, inclusive of the broader loyalty ecosystem. This role will be a key enabler to help Brands understand impact of

promotions to make informed decisions for promo strategies.

Key Responsibilities:

  • Provide all Target Vendor Brands with detailed performance reports
  • for all the campaigns they run with Target. Within defined SLAs.
  • Provide Vendors Consult on any performance or Billing related queries.
  • Partner with Tech, Brand, Finance and Strategy teams to optimise andset high-level timing and action.
  • Hold other teams accountable to deadlines and alert apt stakeholders if any Operational issues arise in reporting/ data.
  • Identify workload peaks and work with Vendor Promotion and
  • Planning teams to mitigate potential delays; ensure process stays on time during peak seasons.
  • Escalate problems that repeatedly drive off process workflow & resolve it by automations or process improvements.
  • Assist Promo Operations Team with creation of offers during peak seasons.
  • Minimum requirements:
  • Minimum 2-3 years of campaign management or Promo management experience.
  • Mid to Advance Excel Skills – Ability to create
  • Macros – Basic Ones
  • Create Pivots to gather insights
  • Comprehend Data
  • One who understands basic concepts of digital marketing Targeting Segmentation
  • Measures of success – ROI, Discount, Conversions & More
  • Graduation required (MBA not necessary)
  • Strong interpersonal skills and ability to maximize relationships
  • Proficient in English – As you will reply directly to US brands on daily basis.
  • Ability to read and comprehend Vendor ask and consult over email.
  • A master collaborator who does not hesitate to talk to other teams to get work done. And inspire trust and confidence with a range of partners.
  • Self-Starter, ability to work independently, strong initiative
  • Strong organizational skills to create repository of reports.

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Life at Target-

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Competitive benefits

We are proud to provide benefits that support you, your family and your future.

Health and well-being

Target in India (TII) prioritizes our people by offering healthcare support, fitness programs, teleheath benefits (i.e., screenings and consultations) and 24/7 confidential mental well-being telecounseling support.

Financial well-being

Your financial well-being is bright with TII's comprehensive flexible insurance program, National Pension System, learning assistance program, day care support and much more.

Paid time off

TII encourages work-life balance with paid time off like privilege, casual, bereavement and parental leaves that offer support in all stages of life.

Competitive pay

TII knows our people are everything and proudly provides equitable and competitive pay.

Other benefits

From digitalized cafeteria solutions to transportation services to broadband reimbursement, enjoy special everyday perks.

Eligibility requirements may vary based on position, average hours worked, length of service and program requirements. Benefits are subject to change.

Creating a culture of joy

We bring out the best in each other every day.

Inclusivity

We value diverse voices and approaches. We act with authenticity and respect. We create equitable experiences for all.

Connection

We build trusted relationships. We collaborate across business functions. We recognize and celebrate progress.

Drive

We do what is right for Target, our team and guests. We deliver results that matter. We continually learn by valuing progress over perfection.



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