Receptionist | Customer Service Executive | Reception | Ahmedabad
2 days ago
Unipath Specialty Laboratory Limited
Ahmedabad
Receptionist | Customer Service Executive | Reception | Ahmedabad - NRL | On siteJob Type
Employee
Job Qualification
Any Graduate
Workplace type
On Site
Required Skills
communication,organization,customer service,basic understanding of lab test
Customer Service Executive
Employee
Job DescriptionJob Title: Customer Service Executive
Job Type: Employee
Qualifications: Any Graduate
Skills Required:
- Excellent communication skills
- Strong organizational abilities
- Customer service oriented
- Basic understanding of lab tests for the Reception department
Minimum Experience: 3 years
Job Role: Receptionist
Work Location: On-site
Job Description:
As a Customer Service Executive, you will be responsible for providing exceptional customer service to clients and visitors in a medical lab setting. Your main responsibilities will include greeting and assisting customers, answering inquiries, maintaining patient records, scheduling appointments, and ensuring a smooth flow of operations in the Reception department.
Key Responsibilities:
- Greet customers and visitors in a friendly and professional manner
- Provide information and assistance to customers regarding lab services
- Schedule appointments and manage patient records
- Handle customer complaints and resolve issues in a timely manner
- Maintain cleanliness and organization of the reception area
- Collaborate with other team members to ensure excellent customer service standards are met
Requirements:
- A Bachelor's degree in any field
- A minimum of 3 years of experience in a customer service role
- Excellent communication skills, both written and verbal
- Strong organizational abilities and attention to detail
- Basic understanding of lab tests and medical terminology
- Ability to work effectively in a fast-paced environment
If you meet the qualifications and have the required skills, we invite you to for the position of Customer Service Executive at our on-site location.
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