Receptionist | Customer Service Executive | Reception | Ahmedabad

3 days ago


Ahmedabad, Gujarat, India Unipath Specialty Laboratory Ltd Full time
Unipath Specialty Laboratory Limited

Unipath Specialty Laboratory Limited

Ahmedabad

Receptionist | Customer Service Executive | Reception | Ahmedabad - NRL | On site
Job Type
Employee
Job Qualification
Any Graduate
Workplace type
On Site
Required Skills
communication,organization,customer service,basic understanding of lab test
Customer Service Executive

Employee

Job Description

Job Title: Customer Service Executive

Job Type: Employee

Qualifications: Any Graduate

Skills Required:

  • Excellent communication skills
  • Strong organizational abilities
  • Customer service oriented
  • Basic understanding of lab tests for the Reception department

Minimum Experience: 3 years

Job Role: Receptionist

Work Location: On-site

Job Description:

As a Customer Service Executive, you will be responsible for providing exceptional customer service to clients and visitors in a medical lab setting. Your main responsibilities will include greeting and assisting customers, answering inquiries, maintaining patient records, scheduling appointments, and ensuring a smooth flow of operations in the Reception department.

Key Responsibilities:

  • Greet customers and visitors in a friendly and professional manner
  • Provide information and assistance to customers regarding lab services
  • Schedule appointments and manage patient records
  • Handle customer complaints and resolve issues in a timely manner
  • Maintain cleanliness and organization of the reception area
  • Collaborate with other team members to ensure excellent customer service standards are met

Requirements:

  • A Bachelor's degree in any field
  • A minimum of 3 years of experience in a customer service role
  • Excellent communication skills, both written and verbal
  • Strong organizational abilities and attention to detail
  • Basic understanding of lab tests and medical terminology
  • Ability to work effectively in a fast-paced environment

If you meet the qualifications and have the required skills, we invite you to for the position of Customer Service Executive at our on-site location.


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