E-Commerce Vendor Management Lead

DA E-Commerce Vendor Management Lead - P5

Job Description

Position Title: DA e-comm Vendor Management Lead - Asia

Reports to: DA CoE Global Leader

Business Unit: Consumer Intelligence - Data Acquisition

Location: Vadodara, India

Job Purpose

• This role works closely with in-market eCommerce PL, Commercial, Dsci, Ops, Tech, Finance, Procurement & Legal teams, and is accountable for onboarding ecommerce third party vendors, and ensuring compliance improvement in overall processes related to vendor scouting, RFP, evaluation, onboarding, negotiations, and contracting.
• Post vendor contract execution, this role is responsible for maintaining day-to-day relationships with the vendors, carrying out detailed discussions aimed at performance improvement against the required performance criteria per project and optimizing related vendor expenses against the set budgets.
• They will be conducting regular reviews with Internal stakeholders and Vendors and drive specific. Quality improvement goals for the Vendor including any change management pertaining to data receipt (content, format, advance notice on changes impacting data deliveries to NIQ).
• This role will also be the SPOC for all Ecommerce vendor engagements in respective geographies to provide regular updates w.r.t. in-market progress on vendor relationships, and BAU KPIs (sourced from Ops) to regional leadership.

Job Responsibilities

Vendor Management (Strategic Sourcing & Vendor Development):

- Participate and support the Vendor accreditation process development at global level with Ops, Transformation, & DSci.

- Work with Product, Dsci, Procurement, & Legal teams to onboard third-party ecommerce vendors within anticipated timelines.

- Participate in vendor negotiations, as an observer, and raise issues in due time for remedial actions to Product, & COE leadership.

- Support PL and DSci, to drive any on-ground conversations with the vendors related to data collection methodology, improvements, data quality, completeness, accuracy and timeliness.

- Establish and maintain a close relationship with Vendors and act as a point of contact between vendors and NIQ.

- Facilitate vendors in being up to speed with NIQ systems and processes involved in procurement (Ariba), Payments (P2P process), Payment timelines (Invoice date + 'x' days). - Closely monitor vendor landscape for eCommerce in your assigned geography, and work with concerned stakeholders on creating back up vendor pools for critical projects/products.

Scope

• Budget Responsibility: Vendor & personnel expenses, if any,
• Number of employees managed: as applicable for the role
• The role is global/regional/local: Regional/Multi-Country
• Breadth of functions under management: No responsible for managing other functions

Success Measures

• Vendor Quality KPIs
• Operational Stability - Vendor Conversation Closures
• Reporting Needs - Rigor in providing timely updates / visibility to stakeholders (Say do Ratio)
• Continuous Improvement - KPI Improvement with Vendors
• Output from special assignments (Feedback from Stakeholders)

Role Requirements

• Bachelor's or Master's in any stream (preferably mathematics, statistics, science, or economics)
• 3-5 years of experience in market research domains
• Exposure to Ariba or similar tools used in procurement
• Excellent communication & negotiations skills.
• Professional fluency in English and local language.
• Sound business acumen

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the

Experience LevelSenior Level

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