Operation Engineer

2 weeks ago


Pune, Maharashtra, India Virtusa Full time ₹ 9,00,000 - ₹ 12,00,000 per year
Job Description
  • Participate in service/application releases, scheduled and ad-hoc product maintenance releases (OS and middleware), systems updates and post-release incident management and reporting
  • End to end service ownership, technical, functional and operational knowledge of the service and its components
  • Providing support to the production services. (e.g. Incident/problem/batch/change management, system DR & roleswap)
  • Providing technical support to the IT service owner, with your functional and operational knowledge of linux based services and components
  • Monitoring the health of production systems and recovering the systems as quickly as possible when incidents occur
  • Analysing and troubleshooting all kind of Production system issues
  • Communicating with business users and production support managers to report system status
  • The ideal candidate for this role be familiar with all and expert in some of the following:

Essential

  • Experience of software development using Cobol / DB2 / C
  • Unix Scripting (Shell Scripting)
  • Control-M scheduler
  • Experience of working on and supporting Data Warehouse / MI services
  • Technical troubleshooting and service problem determination
  • Able to provide support for out of hours releases

Desirable

  • Experience of software development using SAS (midrange)
  • Experience of raising and owning IT Change records
  • UNIX - Linux (Redhat 8 ), including VIOM and VCS
  • Agile Tooling Jira, Confluence, Slack
  • CI/CD tools such as Jenkins, Git, GitHub, Nexus
  • Knowledge of legacy HSBC systems knowledge would be beneficial

In addition to the detail listed above, the ideal candidate will:

  • Be an approachable, collaborative, and supportive team member
  • Take ownership of issues and work automatously to drive them to resolution
  • Have an ability and desire to keep with up with current trends and learn new technologies
  • Have excellent written and spoken communication skills; an ability to adapt communication to the audience and the message to be conveyed


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