Unit Manager-Virtual Sales-Personal Loan
2 weeks ago
Principle Accountabilities:
- To manage a team of Team leaders and Sales associates
- Analysing CMS reports related to the process and ensure discipline adherence.
- Conducting effective resource planning to maximize the productivity of resources (people,
technology etc.)
- To conduct monthly performance reviews of Team leaders to evaluate their performance.
- Achieve growth and hit sales targets by successfully managing the sales team.
- Own recruiting, objectives setting, coaching and performance monitoring of Sales associates.
- Project Implementation
- Process and system development.
- Identifying training requirements within the team and getting the training conducted
- Presenting data to Senior Management (need Basis)
Desired Profile:
- Graduate/Postgraduate in any stream
- 4-5 years experience in Sales (Preferably for lending products)
- Excellent communication skills (verbal and written)
- Self-motivated and a self-starter
- Should be aware about financial products.
- Should have good interpersonal skills.
- Proficient in MS Office and Contact Centre equipment/software programs.
- Should have good presentation skills.
- Excellent organizational and leadership skills with a problem-solving ability
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