Facility Executive

Job Description JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades, or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Facility Executive - Soft Services What this job involves: As a Facility Executive for Soft Services at JLL, you will drive operational excellence across diverse facility management portfolios, ensuring seamless delivery of services that enhance workplace experiences for our clients. You'll oversee comprehensive soft services operations including cleaning, catering, security, landscaping, and waste management while building strong vendor relationships and maintaining the highest standards of service delivery. This role requires you to collaborate with cross-functional teams locally and across the globe, leveraging JLL's culture of collaboration to solve complex facility challenges and optimize operational efficiency. You'll be responsible for managing budgets, implementing innovative solutions, and ensuring compliance with health, safety, and environmental standards while continuously seeking opportunities to enhance service quality and client satisfaction.What your day-to-day will look like:Manage and oversee soft services vendors including cleaning, security, catering, pest control, and landscaping contractors Conduct regular facility inspections and audits to ensure service quality standards and compliance requirements are met Develop and monitor operational budgets, track expenses, and identify cost optimization opportunities Respond to client requests and service issues promptly, coordinating resolution efforts across multiple service providers Prepare comprehensive reports on service performance, incidents, and operational metrics for client and internal stakeholders Implement and maintain health, safety, and environmental protocols across all facility operations Foster strong relationships with clients, vendors, and internal teams to ensure seamless service delivery and communication Required qualifications:Bachelor's degree in Facility Management, Business Administration, Engineering, or related field Minimum 3-5 years of experience in facility management or soft services operations Strong knowledge of facility management systems, maintenance procedures, and vendor management Excellent communication and interpersonal skills with the ability to manage multiple stakeholders Proficiency in Microsoft Office Suite and facility management software platforms Understanding of health, safety, and environmental regulations and compliance requirements Valid driver's license and ability to travel between multiple facility locations Preferred qualifications:Professional certification in Facility Management (FMP, CFM, or equivalent) Experience with computerized maintenance management systems (CMMS) and building automation systems Previous experience managing soft services in commercial real estate or corporate environments Project management certification or demonstrated project management experience Knowledge of sustainability practices and green building standards (LEED, BREEAM) Bilingual capabilities to support diverse client and vendor relationships Location: On-site Mumbai, MHScheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLLs recruitment process. We endeavor to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Locations: On-site