
GRE cum Counsellor
15 hours ago
Role Summary: We are hiring a Front-Office and Billing Executive who will ensure high level of patient satisfaction through customer centric services. He/she will be responsible for coordinating with doctors and patients to fix appointments, attend to calls, carry out billing, cash collection and counselling of patients
Pre-requisites for consideration of candidature:
- Graduate /PGDM/MBA
- Minimum 3-5 years of experience, in billing and counselling of patients in a fertility clinic/Hospital
- Only Female candidate
Key Job Responsibilities:
Create bills for patients, collect fees and close accounts on daily basis
Ensures Financial Clearance of patient before discharge, Cash Handling & Deposits.
Ensure that all financial transactions have been properly settled and closed on the subsequent day.
Collect feedback from patients (using a standard form), analyze and document the same every month
Do appointment booking and follow ups for OPD patients
Ensure that Patient satisfaction score is maintained as per defined benchmark
Ensure 100% compliance to safety and security protocols
Prepare daily reports for supervisor
Review all consent forms for accuracy and as per company policy
Manage patient queue/ appointment (play GRE role)
Open to multitask
Counsel patients and resolve their queries
Manage the department operationally- coordination with doctors and patients
Office Timings: 9 AM - 6 PM (Thursday Off)
Salary: Best as per marked standard
Interested candidates can share updated resume on "". Also, please do refer your friends
Thanks-
HR Team
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