Admin Staff cum Counsellor

3 days ago

New Delhi, India Urban Raga Full time

Company Description Urban Raga - India is a premier music institute committed to educating, training, and developing students in both contemporary and classical music. Based in India, the institute's mission is to foster a deep appreciation and understanding of music, encouraging artistic growth and education. Urban Raga provides engaging courses designed to instill a passion for Indian and Western music while nurturing students' talents. Founded with a vision to create widespread awareness and interest in music, the institute is a hub for aspiring musicians and enthusiasts.Role Description This is a full-time hybrid role based in Bengaluru, with flexibility for partial work-from-home arrangements. As an Admin Staff cum Counsellor, you will manage day-to-day administrative tasks and deliver excellent customer service. Responsibilities include handling administrative processes, managing invoicing and basic finance tasks, engaging with students and parents for counseling, and effectively communicating detailed information. The role also involves supporting operational needs and contributing to the smooth functioning of the institute.Qualifications Proficiency in Administrative Processes, including managing schedules, documentation, and record-keeping Strong Communication and Customer Service skills to effectively interact with students, parents, and team members Knowledge of Invoicing and Finance processes for handling basic billing and financial tasks Attention to detail, time management skills, and multitasking abilities Basic computer skills, including familiarity with MS Office and other administrative tools Positive attitude, willingness to learn, and enthusiasm for supporting educational environments Prior experience in customer service or administrative roles is advantageous but not required

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