
Duty Manager
3 days ago
Company Description
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Role Description
This is a full-time role for a Duty Manager at Hyatt Hotels Corporation in Haridwar. The Duty Manager will be responsible for overseeing daily operations, ensuring guest satisfaction, managing staff, handling guest complaints and concerns, and ensuring compliance with hotel policies and regulations. The Duty Manager will also coordinate with other departments for smooth functioning and ensure a high level of service quality. This role requires strong leadership, problem-solving, and communication skills.
Qualifications
- Customer Service and Guest Relations skills
- Leadership and Staff Management skills
- Problem-Solving and Decision-Making skills
- Strong organizational and time management abilities
- Excellent verbal and written communication skills
- Experience in hospitality management or related field is a plus
- Ability to work on-site in Haridwar
- Flexibility to work in shifts, including weekends and holidays
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