Cloud Infrastructure Engineer

Overview:

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward—we're proud to be recognized as a Great Place to Work by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job? The adventure begins right here, with you, at SITA

ABOUT THE ROLE & TEAM:

The Airport Lifecycle - Site Reliability Engineer (SRE) will play a key role in maintaining and enhancing systems' operational efficiency. This role will focus on deployment automation and system optimisation, ensuring consistent performance and reliability.

The ideal candidate will have strong problem-solving skills and a strong desire to implement scalable, sustainable technological solutions. Part of the scope includes a close working interlock with development, operations, and IT teams to automate and optimize our systems, ensuring they are highly available, performing, and resilient.

WHAT YOU'LL DO:

• Responsible for performing end-to-end lifecycle management of VMware infrastructure, including planning, deployment, maintenance, upgrades, and decommissioning.
• Manage and maintain the VMware Platform in Central Processing (Private Cloud) and the Distributed environment.
• Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding
• Monitor system performance, identify bottlenecks, and execute pipeline optimization
• Collaborate and partner with development, engineering and Operations teams to improve services through rigorous testing and release procedures
• Participate in system design consulting, platform management, and capacity planning
• Ensure high availability and performance of VMware infrastructure through proactive monitoring and capacity planning. Automate routine tasks and create tools to improve team efficiency and system robustness
• Analyse system performance and recommend improvements to ensure optimal utilisation of VMware resources.
• Balance feature development speed and reliability with well-defined service-level objectives
• Participate in post-incident reviews to prevent recurrence and refine the system reliability framework.

Qualifications:

ABOUT YOUR SKILLS

• 1-2 years of experience with VMWare vSphere environments, including ESXi, Hypervisor layer, vCenter, NSX-T and associated VMWare products with respect to configuration, management, and troubleshooting.
• 1-2 years of experience in managing and operating Cloud environments, specifically Azure and AWS, with an understanding of Landing Zone Architecture.
• Familiarity with SDWAN and MPLS-based WAN communication environments and related management, troubleshooting, and configuration tasks.
• Experience beyond simple scripts, in languages such as Python, PowerShell, Bash, etc.
• Familiarity with Linux and Windows operating systems.
• Good diagnostic and problem-solving skills with the ability to analyse system logs and data.
• Competence in using Cloud services for deploying, scaling and managing applications and infrastructure (Public and Private Cloud)
• Bachelor's degree in computer science or related discipline

NICE-TO-HAVE

• VMware or Windows/Linux, Cisco certification a plus.

• Experience or understanding of CI/CD pipelines and Terraform.

• Knowledge of Versa

WHAT WE OFFER

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home, too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your team's needs)

• Flex Day: Make your workday suit your life and plans.

Flex Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: We've got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalised platform that supports a range of wellbeing needs.

Professional Development: Level up your skills with our training platforms, including LinkedIn Learning

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.