IT Support
2 weeks ago
About the Role
We are looking for an IT Support and System Administrator who will be responsible for maintaining our IT infrastructure, providing technical support to employees, and ensuring systems run smoothly and securely. This role requires hands-on troubleshooting skills, a strong understanding of IT systems, and the ability to manage day-to-day IT operations.
Key Responsibilities
- Provide first-level technical support to employees (hardware, software, network issues).
- Install, configure, and maintain laptops, desktops, printers, and other IT equipment.
- Manage and monitor operating systems (Windows, macOS, Linux) and user accounts.
- Set up, configure, and troubleshoot LAN/WAN, Wi-Fi, and VPN connections.
- Maintain and support business applications (email, collaboration tools, HRMS, etc.).
- Perform system backups, software updates, and security patches.
- Monitor system performance, network usage, and ensure uptime.
- Manage IT asset inventory and documentation.
- Collaborate with vendors for procurement and issue resolution.
- Ensure compliance with company IT policies and data security standards.
Qualifications & Skills
- Bachelor's degree in Computer Science, IT, or related field (or equivalent practical experience).
- 1–2 years of experience in IT support or system administration.
- Freshers with strong technical aptitude also can apply.
- Knowledge of Windows, Linux, and macOS administration.
- Familiarity with Active Directory, Office 365/Google Workspace, and common business apps.
- Understanding of networking concepts (TCP/IP, DNS, DHCP, VPN).
- Experience with antivirus, firewalls, and endpoint security tools.
- Strong troubleshooting and problem-solving skills.
- Good communication skills and ability to work with cross-functional teams.
Good to Have
- Experience with WordPress and PHP website maintenance.
- Exposure toserver/hosting management and downtime support.
- Experience with cloud platforms (AWS, Azure, Google Cloud).
- Familiarity with virtualization (VMware, Hyper-V, VirtualBox).
- Basic knowledge of scripting (PowerShell, Bash, Python).
- Exposure to backup and disaster recovery tools.
Why Join Us?
- Collaborative and supportive work environment.
- Opportunity to work with modern IT systems and tools.
- Growth and learning opportunities in IT infrastructure with International Clients.
To Apply
Link:
Job Types: Full-time, Permanent
Pay: ₹10, ₹20,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Language:
- English (Required)
Work Location: In person
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