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Team Leader

2 weeks ago

Sanpada Navi Mumbai Maharashtra, India brocus it solutions pvt ltd Full time ₹ 4,20,000 - ₹ 5,40,000 per year

Greetings from Brocus IT Solutions Pvt Ltd

Position: Team Leader ( International BPO experience must)

Shifts : UK

Location : Sanpada,Navi Mumbai

Key Responsibilities:

· Lead, coach, and manage a team of 15–20 sales agents.

· Drive high conversion rates on both inbound and outbound calls.

· Develop and implement effective sales strategies to overcome objections and close deals.

· Monitor team performance against KPIs and take corrective actions as needed.

· Analyze sales data and trends to continuously improve performance.

· Prepare and maintain daily/monthly reports and ensure SLA compliance.

· Collaborate with operations and QA teams to align on performance goals.

Required Skills & Qualifications:

· Minimum 1 year of experience as a Team Leader in an International BPO (SalesProcess).

· Proven track record in sales, objection handling, and closing techniques.

· Exceptional communication and interpersonal skills.

· Proficient in CRM tools and sales reporting.

· Strong analytical, detail-oriented, and logical thinking abilities.

· Capable of coaching and motivating a high-performance sales team in a high-pressure environment.

·

Perks & Benefits:

  • · Attractive performance-based incentives
  • · Attendance bonus
  • · Benefits of insurance
  • · Fixed night shifts – No rotational or graveyard shifts
  • · 5-day work week
  • · A dynamic and growth-oriented work culture

CALL HR :

Interview Timings : 6.30pm till 9.00pm (Monday to Friday )

CTC :.6.5 LPA (Approx)

Job Type: Full-time

Pay: ₹35, ₹45,000.00 per month

Benefits:

  • Health insurance
  • Life insurance

Experience:

  • total work: 1 year (Preferred)

Work Location: In person