Telecaller Executive

22 hours ago

Cochin, Kerala, India Trackpi Private Limited Full time ₹ 1,44,000 - ₹ 1,80,000 per year

About the Role

We are seeking a confident and motivated Telecaller to drive sales and engage customers. You will make outbound calls, handle inquiries, and build strong customer relationships to boost conversions. This role requires excellent communication skills, a persuasive approach, and the ability to meet targets in a fast-paced setting.

*Female Candidates preferred.

Key Responsibilities

● Make outbound calls to prospective customers to promote products/services.

● Handle inbound calls and resolve customer queries effectively and professionally.

● Maintain and update customer database with accurate call details and follow-up notes.

● Achieve daily/weekly/monthly call and conversion targets as assigned.

● Follow scripts and guidelines while engaging with clients.

● Schedule appointments or product demos where required.

● Maintain a high level of customer service and build rapport with callers.

● Provide feedback on customer responses and market trends to the sales/marketing team.

● Work closely with sales and support teams to ensure lead conversion.

● Handle complaints or escalations and route them appropriately.

Key Skills

● Relationship building and networking.

● Sales and persuasion techniques.

● Strong time management and organizational skills.

● Ability to work independently and achieve targets.

Compensation & Benefits

● Salary Range: ₹1,44,000 – ₹1,80,000 per annum (negotiable depending on experience)

Incentives:

● Performance-based commission.

● Other Perks: Health insurance, mobile/data reimbursement, training programs.

● Career Growth: Opportunity to advance into senior sales or business development roles based on consistent performance

Job Types: Full-time, Permanent

Pay: ₹12, ₹15,000.00 per month

Experience:

  • Sales: 1 year (Required)

Language:

  • Malayalam (Required)
  • English (Required)

Work Location: In person

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