
Account Manager
2 days ago
Company Description
Blue Dart Express Ltd., South Asia's premier express air, integrated transportation and distribution company, offers secure and reliable delivery of consignments to over 56,000 locations in India. As part of DHL Group's DHL eCommerce division, Blue Dart accesses the largest and most comprehensive express and logistics network worldwide, covering over 220 countries and territories. The company provides a wide range of distribution services including air express, freight forwarding, supply chain solutions, and customs clearance. Blue Dart has been recognized as one of 'India's Best Companies to Work For' and is noted for its commitment to customer-centric approaches, superior service quality, and sustainability.
Role Description
This is a full-time on-site role for an Account Manager based in Pune. The Account Manager will be responsible for managing client accounts, developing and maintaining client relationships, and overseeing the execution of deliverables. Daily tasks include leveraging product knowledge to provide solutions, handling customer queries, coordinating with internal teams to ensure seamless service delivery, and identifying opportunities for account growth.
Qualifications
- Client Relationship Management and Customer Service skills
- Experience in Account Management and Business Development
- Project Management and Coordination skills
- Excellent written and verbal communication skills
- Strong organizational and problem-solving abilities
- Ability to work independently and as part of a team
- Proficiency in using CRM software and MS Office tools
- Bachelor's degree in Business, Marketing, or related field
- Experience in the logistics or express delivery industry is a plus
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