Customer Service Associate
2 weeks ago
Key Roles & Responsibilities
● Customer Communication: Communicating with customers for all general queries on various platforms/socials, WhatsApp, calls, emails, and in person.
● Technical Coordination: Addressing and resolving technical skincare inquiries by coordinating with internal teams.
● Order Management: Assist customers with order placements, modifications, and cancellations, ensuring accuracy and timely processing. Support in creating draft orders.
● Record Maintenance: Maintaining customer records and ensuring personalized customer engagement.
● Issue Resolution: Logging and tracking customer service issues and errors, and following up until resolution.
● Trend Reporting: Aggregating and reporting on customer service trends quarterly to sales, technology, design, and merchandising teams.
Candidate Profile
● Experience: Minimum 1 - 2 years in customer service, customer interaction, or any customer facing role.
● Industry: Beauty, Skincare, Wellness Retail, Hospitality, E-commerce preferred.
● Skills: Excellent communication and interpersonal skills, especially in English. Previous experience working on Shopify, WhatsApp AP,I etc.
Job Type: Full-time
Pay: ₹300, ₹500,000.00 per year
Application Question(s):
- Do you speak fluent English?
Work Location: In person
Speak with the employer
-
Customer Service Assistant
23 hours ago
Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full time**Designation**: Customer Service Associate **Process Type**: Voice **Experience**:Fresher or 6 months experience (Preferable) **Must Have: Bengali language + English (mandatory)** **Qualification**: Any Graduate/ HSC **Job Type**:Full-time **Requirements**: - Should be ready to work for the Voice process - Must have a excellent command & fluency in...
-
F&b Associate
7 days ago
Koregaon Park, Pune, Maharashtra, India Pebble Street Hospitality Full time**Taking and Serving Orders**:F&B Associates greet guests, present menus, take food and beverage orders accurately, and serve items promptly and courteously. - **Providing Excellent Customer Service**:They handle guest inquiries, address concerns, and strive to create a positive dining experience. - **Maintaining Cleanliness**:F&B Associates ensure dining...
-
Customer Service Representative
2 weeks ago
Koregaon Park, Pune, Maharashtra, India United Consulting Full timeJob Title: Customer Care Executive - UK Shifts (Voice Process) Location: Magarpatta **Salary**: Up to ₹33,000 + Incentives + Client Bonuses Shift: UK Rotational Shifts Work Schedule: 5 Days a Week Perks: Free Pickup & Drop Services **Job Description**: We are looking for a Customer Care Executive to handle inbound queries for an e-commerce website....
-
Customer Service Representative
1 week ago
Koregaon Park, Pune, Maharashtra, India United Consulting Full timeJob Title: Customer Care Executive Location: Magarpatta, kharadi, viman nagar, camp **Salary**: Up to ₹50000 + Incentives Shift: US Rotational Shifts Work Schedule: 5 Days a Week Perks: Free Pickup & Drop Services **Job Description**: We are looking for a Customer Care Executive to handle inbound queries for an e-commerce website. In this role, you...
-
Customer Service Associate
2 weeks ago
Pune, Maharashtra, India Genesis HR Services Full time**GREETINGS OF THE DAY!!!! (Contact HR kushal - 733 983 3455 )** Congratulations, We are shortlisting your profile for the role of **Customer Service Associate || International Voice Process.** **Criteria**:Any undergraduate/graduate fresher can apply **Job Role**:Customer Service Associate || International Voice Process **Responsibilities**: - Provide...
-
Customer Service
1 week ago
Chandivali, Mumbai, Maharashtra, India MoSahay Associate Full timeProcess: TMB-PSPLUS - Customer Service - Inbound Voice Process Job description Handling customer queries, Solving queries of customers through Voice Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Good English...
-
Customer Service Associate
1 week ago
Pune, India Redsoft solutions pvt Ltd Full time**Customer Service Associate job title** An effective job title wiil typically include a general term, the level of experience and any special requirements. The general term will optimize your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the...
-
Customer Service Associate
23 hours ago
Pune, Maharashtra, India NielsenIQ Full timeCustomer Service Associate will be responsible for maintaining/ enhancing customer relationships, ensuring customer deliverables and queries are turned around efficiently using the proprietary NielsenIQ platforms. The job will focus on customer support through quality of deliverables, use of CSO/ MSD for task triaging and resolving customer requests to drive...
-
Customer Service Associate
3 days ago
Pune, Maharashtra, India NielsenIQ Full timeCustomer Service Associate will be responsible for maintaining/ enhancing customer relationships, ensuring customer deliverables and queries are turned around efficiently using the proprietary NielsenIQ platforms. The job will focus on customer support through quality of deliverables, use of CSO/ MSD for task triaging and resolving customer requests to drive...
-
Customer Service Associate
2 weeks ago
Kharadi, Pune, Maharashtra, India Imperative Business Ventures Ltd Full timeWe Are Hiring - Customer Service Associates Location: 16th Floor, Nyati Plaza, Kharadi, Pune Company: Imperative Business Ventures Ltd. Are you ready to kick-start your career in customer service or take your BPO experience to the next level? Join our growing team at Imperative Business Ventures Ltd.! Shifts Available: - 8:00 AM - 5:00 PM - 1:00 PM -...
