BTL Manager- Jewellery Business Growth
3 days ago
Key responsibilities
- Sales and revenue: Achieve and exceed sales targets by developing and executing sales strategies for all stores in the cluster
- Operations: Ensure the smooth and efficient day-to-day operations of each store within the cluster, including inventory, merchandising, and customer experience
- Staff management: Lead, coach, and develop sales managers and staff to achieve performance goals, handle staffing needs, and ensure consistent customer service standards
- Performance monitoring: Analyze sales data, create reports and forecasts, and identify areas for improvement to enhance business development
- Strategic planning: Implement and oversee business development plans for the entire cluster
Required skills and qualifications
- Experience: Prior experience in retail management, preferably in the jewellery or luxury goods sector, is often required
- Leadership: Strong leadership and coaching skills to guide and motivate sales teams
- Sales and business acumen: A proven track record in sales management and a deep understanding of the retail sales cycle
- Product knowledge: Knowledge of jewellery products and current industry trends is beneficial
- Customer service: An exceptional understanding of luxury customer service to ensure a high-quality experience for every visitor
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