Beauty trainer

Job Title: Regional Trainer – Beauty & Personal Care

CTC: 11lacs/ annum

Department: Training & Development / Retail Operations

Experience: Minimum 4–6 years

Reports To: Business Head

Location: Chennai

Role Overview:

We are seeking a passionate and experienced Regional Trainer with a strong

background in premium/luxury beauty retail. This role is pivotal in enhancing the

skills and knowledge of retail store staff, including Beauty Advisors (BAs), through

structured training programs and on-ground coaching. The candidate should

possess a deep understanding of skin consultation, makeup techniques, product

knowledge, and sales/service excellence.

This position involves extensive travel across the assigned region to ensure

consistent training delivery, performance evaluation, and implementation of learning

initiatives.

Key Responsibilities:

1. Training Delivery & Execution

 Implement training programs for store teams, BAs, and new hires across

the region.

 Deliver engaging sessions on product knowledge, sales techniques,

service behaviour, and makeup application.

 Conduct a mix of classroom, virtual, and on-floor training to drive

behaviour change and skill enhancement.

 Collaborate with external brand trainers to schedule and deliver product-

specific trainings.

1. Staff Coaching & Performance Evaluation

 Monitor key sales KPIs (e.g., conversion rate, AOV, UPT) and design

training interventions accordingly.

 Conduct regular on-ground evaluations of store staff and provide

constructive feedback.

 Track BA productivity, grooming, service quality, and recommend

improvement actions where necessary.

 Ensure effective onboarding training for all new staff in the region.

1. Content Creation & Customization

 Develop training content related to beauty categories, brand storytelling,

customer service, and product usage.

 Work with brand training teams to source content for Top 20 brands in-store.

 Localize training content based on regional trends and customer profiles.

1. Training Administration & Reporting

 Maintain accurate records of all training sessions conducted and staff trained.

 Share weekly/monthly training reports with central L&D and operations teams.

 Monitor staff engagement with e-learning platforms/LMS, ensure

assessment completions and certification status.

1. Market Intelligence & Feedback

 Stay informed about current beauty industry trends, product innovations,

and customer preferences.

 Collect feedback from store teams and customers on product performance,

training needs, assortment gaps, etc.

 Act as a bridge between the operations and brand teams to relay training and

performance insights.

Candidate Profile:

 4–6 years of training experience, preferably in premium/luxury beauty

retail.

 Strong knowledge of beauty techniques including makeup application,

skincare consultation, and product usage.

 Exposure to retail operations and customer service excellence.

 Excellent communication, facilitation, and interpersonal skills.

 Strong analytical thinking and ability to link training to business outcomes

(KPIs).

 Working knowledge of Microsoft Office tools (PowerPoint, Word, Excel).

 Comfortable with virtual training platforms and e-learning tools.

 Willing to travel extensively within the assigned region.

Preferred Traits:

 Passionate about beauty, wellness, and education.

 Energetic, approachable, and a natural motivator.

 Highly organized and self-driven, with a proactive mindset.

Job Types: Full-time, Permanent

Pay: ₹600, ₹1,100,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Work Location: In person