Apprentice-HR & Admin Assistant

Company Overview:

SIGMA Outsourcing Services Pvt Ltd (SOSPL) is a) is a leading player committed to providing exceptional debt

recovery services across the North & West India. SIGMA, was established in 2005 with over 21 years standing

having more than 25 clients is a leading Business Process Management Service partner for Banks and NBFC

industry offering expertise in Soft Bucket Collections through AI Enabled Contact Centers and Field Operations,

handling key portfolios of Credit Card, Two-Wheeler Loan, Personal and Consumer Durable loans with large

team structure of more than 1700 employees. Sigma has a well penetrated footprint across the North & West of

India, in the states of Delhi NCR, Uttar-Pradesh, Uttarakhand, Maharashtra, Gujarat & Rajasthan. With a

growing team across India, SIGMA is focused on leveraging AI-enabled contact centers for efficient debt

recovery operations.

Are you confident on calls and enjoy interacting with people? We're looking for an Apprentice as 'HR & Admin

Assistant' to support our HR & Admin Operations for our Noida Centre.

Key Responsibilities:

1. Human Resource Operations:

• Conduct telephonic calling, and follow-ups with screened candidates to close vacant roles.

• Coordinate interviews, update recruitment trackers, and support mobilization of walk-in drives.

• Collaborate closely with the Operations team to ensure timely onboarding and induction trainings of

new joiners.

• Collate monthly attendance from ERP for payroll calculations; Maintain and post the daily attendance

tracker in respective WhatsApp group of your region.

• Generate Police Verification Certificates, Employee IDs and issue of ESIC Cards to new joiners

including their family members, ensuring ESI statutory compliance.

• Manage all documentation records related to Employee Life Cycle from onboarding to offboarding

including all FnF settlements and Exit Interviews.

• Prepare and update the Daily MIS Report and Apprentice Data Tracker (NAPS/NATS) on a regular

basis.

2. Administration/Facility Operations:

• Greet and welcome visitors in a professional manner.

• Manage incoming calls, emails, and general inquiries.

• Maintain visitor logs and issue passes.

• Direct guests to appropriate staff or departments.

• Handle incoming and outgoing mail/couriers.

• Manage meeting room bookings and daily schedules.

• Keep reception and common areas clean, organized, and presentable.

• Maintain office supplies and assist with procurement.

• Support admin tasks including filing, scanning, data entry, fire drills, POSH awareness, and incident

reporting.

• Record utility meter readings (electricity/water, etc.) in designated registers.

• Uphold confidentiality and safeguard sensitive company/employee information.

• Coordinate with facility and vendor teams for maintenance or service requirements.

• Ability to multitask and manage timelines effectively.

Reporting/Mentoring Structure:

• The Apprentice - HR & Admin Assistant will report directly on-site to the Centre Manager and Admin

officer for day-to-day role deliverables and indirectly report to Team Leader (HR & Admin) remotely on

virtual e-meets for monthly reports and deliverables.

Requirements & Qualifications:

• A Graduate in any stream preferably Management or Accounting qualifications.

• Preferred candidates with 0-1 Year of HR & Admin experience.

• Fluency in written and spoken English.

• Comfortable working in basic Microsoft Excel/Google Sheets.

• Excellent interpersonal and problem-solving skills.

• Good Learner, ability to multi-task

Work Days/Hours:

• Monday to Saturday; Shift 09:00 AM – 6:00 PM.--- Work from Office only.

Location: D-23, Sec-63, Noida (Full-time, On-site)

Stipend & Benefits:

• Selected candidates will be registered as Apprentice with lucrative Stipend offered under the National

Apprenticeship Training scheme (NATS), accredited by Govt. of India. A formal Certificate upon successful

completion of one year training.

• Employees will be covered under the Employees' State Insurance Corporation (ESIC) scheme.

• Career growth opportunities post successful completion of Apprenticeship.

Apply Now – Send your resume or WhatsApp your details to [Kingsuk Chatterjee (HR) / ]

---