6.5LPA For International Voice Blended

18 hours ago


Delhi Gurugram NCR New Delhi, India Human Before Resource Full time

We are looking for Voice Blended & Chat Process - Inbound (International) who has prior experience in international UK/US/AUS voice process.

Freshers are also welcome with good communication skills

Job Location: Gurgaon

CTC - Upto 6.5LPA (Depending on Experience & Skillset)

5 Days Work from Office (Both side transport)

Work Experience- 0-5 Years

Job Description:

  • Customer service through calls.
  • Ensure timely and accurate service delivery at defined productivity levels.
  • Build client and domain knowledge to be able to deliver resolution in the first conversation.
  • Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort.
  • Maintain internal and client level delivery quality on calls, chats and email conversations.
  • Adhere to customer service attendance and accountability policies.
  • Execute issue / query resolution and ensure proper documentation and follow-up.
  • Identify, share and support operational improvements.

Relevant Experience

  • Excellent communication skills.
  • Should be flexible to work in rotational shifts.
  • Proficient in computer usage and basic knowledge of MS Office.
  • Defined career roadmap that offers growth opportunities.
  • Performance based incentive program.
  • Investment in talent development and skills enhancement.
  • Work life balance with any 5-day work week.
  • Collaborative environment with best-in-class professionals.

Category

International customer service Voice

Working Conditions

Flexibility to work in 24*5 shifts (5 days working)

Education Skills - Graduate Undergrad & Post Graduate can Apply



  • Delhi, Gurugram, NCR, New Delhi, India Envision Consultancy Full time

    Customer support (voice/blended process) Location- GurgaonSalary upto 40k in-hand5 days workingCabs available Grad/UG with minimum 1 year of international experience Share your CV:Vanshika Vijay


  • Delhi, NCR, India Ishmeet Consultant Full time

    Greetings From Ishmeet Consultant Hiring for International Voice n Blended Process Location :-Gurugram /Noida/Gurugram Salary Upto :-40k + incentives Call Simran at for more info. Hiring for Day Shift aswell.


  • Delhi, NCR, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Roles and Responsibility Handle customer inquiries and resolve issues professionally.Provide exceptional customer service through various channels, including phone, email, and chat.Work effectively in a team environment to achieve common goals.Utilize problem-solving skills to address complex customer complaints.Maintain accurate records of customer...


  • Gurugram, New Delhi, Noida, India Mark Makers Consultancy Services Full time

    Role & responsibilitiesPreferred candidate profileHiring for US, UK and Australian ProfilesUndergrad/grad, freshers and exp are eligibleMin. 1yr of international voice exp is mandateSalary goes from 3LPA upto 6.5LPALocation- Noida, Gurgaon5 days workingBoth side cabsGood communication skills requiredcontact person detailssoumya arushi


  • Gurugram, India Axis Consultants Full time

    Job Description Roles & Responsibilities - Provide excellent customer support through voice and blended channels (voice + chat/email). - Handle customer queries efficiently and professionally. - Maintain accurate records of customer interactions and transactions. - Follow process guidelines to ensure high-quality service delivery. - Achieve individual and...


  • Delhi, Gurugram, NCR, New Delhi, India Recruitic Resources Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    Hiring For International blended process Customer Service Process - GGN 70% non-voice30% voice Grad/UG's/ B.E./ B.Tech/ Min.1 Yr Experience in Customer Service is Must 24/7 5 Days Cabs For faster response WHATSAPP cv to


  • Delhi, Gurugram, NCR, India Futuresoft Full time

    Role & responsibilities Voice / Blended - OtherPreferred candidate profile


  • Delhi, Gurugram, NCR, New Delhi, India Kisam Enterprises Full time

    Min 6 months exp required in International voice/chat 5 Days workingSalary upto 28k in handBoth side cabsPerformance based inc Required Candidate profileRotational Shifts and rotational offs Excellent Communication Skills Required


  • Gurugram, Noida, India Smart Steps HR Services Full time

    Role & responsibilitiesWe are hiring for Multiple processes# Chat processWe are hiring for a 100% non voice process.Responsible for solving customers queries over the chat related to telecom products and services.Blended ProcessOpening for a Blended process.Responsible for solving queries of the customers related to various digital marketing plans over the...


  • Delhi, NCR, India Ishmeet Consultant Full time

    Hiring For Blended Process [Mostly Voice}Any Grad With Min 6 Month Int. Exp Can Apply5 Days Working || 2 offRotational ShiftLoc- GurugramSalary Upto- 38kWalking Interview For Interview AllignmentHR SUHAIL @ Required Candidate profileCandidate Requirement-Immediate Joiner--Must Have Good English-