International Blended Process

1 week ago

Delhi NCR, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Roles and Responsibility

  • Handle customer inquiries and resolve issues professionally.
  • Provide exceptional customer service through various channels, including phone, email, and chat.
  • Work effectively in a team environment to achieve common goals.
  • Utilize problem-solving skills to address complex customer complaints.
  • Maintain accurate records of customer interactions and transactions.
  • Continuously update knowledge of products and services for effective support.

Job Requirements

  • Excellent communication and interpersonal skills are essential.
  • Ability to work in a blended process environment, including both voice and non-voice processes.
  • Strong problem-solving and analytical skills are necessary.
  • Proficiency in using computer systems and software applications is required.
  • Adaptability to changing situations and priorities is crucial.
  • Strong attention to detail and organizational skills are vital.

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