Regional Manager

5 days ago


South India Tamil Nadu Chennai Mahindra Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role / Title: Regional Manager

Reporting To: Head – Zonal Manager

Department: Auctions

Location: XYZ


•KEY OBJECTIVE OF THE JOB


• To efficiently manage the auction process in the designated zone, ensuring a high conversion rate, and maintaining excellent relationships with clients. 

MAJOR DELIVERABLES:


• Generating listings for Open (Yard) and online auctions by meeting with clients on a regular basis.


• Scheduling auctions according to the received list of items from the clients.


• Overseeing the online auction process to ensure a high conversion rate.


• Coordinating with clients to obtain auction completion reports (ACR).


• Following up with clients for necessary approvals.


• Ensuring that all approved vehicles receive 100% payment conversion.


• Sending daily reports to clients on the payment status of approved vehicles.


• Obtaining payment confirmations from clients for billing purposes.


• Monitoring the CSE team for CRM updating and closure.


• Assisting with buyer marketing initiatives to facilitate new buyer registration. 

Role Specifications

Educational Qualification:

Graduation and Above

Years and type of experience:

5+ years' experience

Technical Competencies:


•Knowledge of used car and auction business


•Data analysis & Excel skills


•Client acquisition & relationship handling


•CRM usage and reporting

Behavioral Competencies:


•Good Communication and Interpersonal skills


•Customer-first approach


•Problem-solving using digital tools


•Innovation & continuous improvement


•Result-oriented & action-driven


•Team collaboration & leadership

Languages:

English and Regional language


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