Key Accounts Managers/Enterprise Sales Officers
1 week ago
Job description
Positions are open for Key Account Managers (KAMs) and Enterprise Sales Officers, depending on the candidates' current profiles and relevant experience.
Role & responsibilities
- Graduates, preferably MBAs with a minimum of 2 years of relevant sales experience; candidates with higher experience will be considered for suitable roles.
- Demonstrated expertise as a Key Account Manager with a proactive approach in a B2B service industry or a similar client-facing role within the technology sector (Preferably from ISP/Telecom). Industry Experience in Selling ILL to SMB enterprises is highly preferred
- Proven sales prowess, consistently meeting or surpassing sales targets.
- Strong proficiency in key account management, presentation delivery, communication, and relationship-building.
- Strategic mindset with a thorough comprehension of market trends and industry advancements.
- Ability to thrive in a dynamic and fast-paced environment.
- Strong understanding of telecom and technology products and services, especially wireline and Internet Leased Line (ILL) solutions and Wi-Fi networking
- Ability to understand and discuss technical product specifications and requirements with clients
- Excellent verbal and written communication skills, with the ability to present complex information clearly
- Proven ability to negotiate pricing and close deals effectively.
- Strong relationship-building skills to maintain and grow key client accounts.
- Proficiency in Customer Relationship Management (CRM) software. Prior experience of working on CRM is preferred. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), particularly excel handling experience is beneficial.
Locations
- Trivandrum, Kollam, Kottayam, Kochi, Thrissur, Palakkad, Malappuram, Kozhikode
Preferred candidate profile
- Develop and maintain strong relationships with Key enterprise customers, understanding their business objectives, and aligning them with our cutting-edge technology solutions.
- Perform daily customer visits and updation of CRM
- Identify upselling and cross-selling opportunities, delivering innovative solutions that provide added value and contribute to the company's sales targets.
- Act as a customer contact point within the organization, ensuring client feedback is heard and acted upon to reach win-win resolutions and enhance service delivery.
- Create and execute strategic account plans to maximize revenue and profitability from key accounts while meeting customers' evolving needs.
- Stay abreast of industry trends, competitors, and market dynamics, providing customers with valuable insights and positioning them for success.
- Collaborate with internal teams, including product development and marketing, to deliver seamless service and solutions to key accounts.
- Adhere to 100% CAF/ Customer Documentation and Payment collection compliance and updation.
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