Product Lead

Job Description & Person Specification for Product Lead

Job Title:
Product Lead

Location:
Bangalore, India (Work from Office)

Reporting to:
Chief Executive Officer

About Us:

21K School, promoted by Bangalore-based Mindreflex Technologies Private Limited, is Asia's largest online school, offering virtual education to over 7,500 students across 72 countries. At 21K School, we're not just building an online school; we're building the future of education. We believe every student deserves a personalised, world-class learning experience, regardless of location. We are rapidly expanding and creating new market segments to fuel growth that is in line with our mission. More at

About the Role:

We are seeking a visionary and hands-on
Product Lead
to drive the design, development, and delivery of our Programmes. This leadership role, based in our Bangalore office, is ideal for a user-obsessed builder with a strong product mindset and a passion for transforming education through technology.

As our Product Lead, you will be responsible for the end-to-end lifecycle of high-impact digital learning products—from discovery to delivery to scale. You will work across teams to build intuitive, scalable, and engaging learning solutions that impact thousands of learners worldwide.

You'll have the opportunity to:

• Own the Vision:
  Shape and execute the product roadmap aligned with our mission to reimagine education.
• Drive Execution:
  Lead the entire product lifecycle—discovery, strategy, MVP, onboarding, and iterations.
• Collaborate Deeply:
  Partner with tech, design, marketing, sales, and operations to deliver seamless experiences.
• Scale Smartly:
  Build frameworks and models that grow sustainably with the business and elevate user engagement.
• Obsess Over the User:
  Turn insights into elegant, impactful solutions that solve real needs.
• Measure What Matters:
  Use KPIs and data loops to drive decisions and product success.
• Lead with Influence:
  Inspire, align, and energise stakeholders through compelling storytelling and clarity of vision.

Key Responsibilities:

1. Product Strategy & Execution:

2. Define and own product strategy, roadmaps, and success metrics in alignment with company goals.

3. Identify market opportunities, conduct user research, and build actionable product requirements.

4. Launch and iterate on products with agility and precision, balancing short-term results with long-term scale.

5. User-Centric Development:

6. Lead discovery and validation of user pain points through interviews, data, and feedback loops.

7. Translate customer needs into compelling solutions that deliver business and user value.

8. Drive adoption and satisfaction through seamless onboarding and thoughtful UX.

9. Cross-Functional Leadership:

10. Collaborate across departments to ensure alignment on features, timelines, and impact.

11. Work with design and engineering to ensure high-quality, on-time delivery.

12. Champion internal communication and external storytelling around product success and impact.

13. Agile Delivery & Governance:

14. Run agile ceremonies (stand-ups, planning, retros, demos) with clarity and energy.

15. Prioritise ruthlessly and manage the product backlog for maximum ROI.

16. Document, communicate, and iterate with speed and adaptability.

17. Growth & Market Impact:

18. Partner with Marketing and Sales for effective go-to-market strategies and adoption.

19. Leverage analytics to identify usage patterns, churn drivers, and growth opportunities.

20. Continuously optimise for performance, scalability, and market relevance.

21. Innovation & Continuous Improvement:

22. Experiment with new features, delivery formats, and engagement strategies.

23. Stay updated on EdTech trends and emerging technologies to bring innovation into the product.
24. Build with a mindset of continuous learning and rapid iteration.

Qualifications:

Education and Experience:

• 6+ years of experience in product management, ideally in SaaS, EdTech, or fast-growing startups.
• Product certifications (e.g., Scrum, Pragmatic, Agile) are a strong advantage.

Skills and Expertise:

• Proven experience building and shipping digital products at scale.
• Expertise in Agile methodologies and digital product lifecycle tools (Jira, Figma, analytics platforms).
• Strong understanding of customer journeys, onboarding, retention, and product-market fit.
• Experience in managing product-led GTM and post-launch success metrics.
• Data-savvy mindset with strong analytical and decision-making skills.

Leadership and Interpersonal Skills:

• Outstanding communication, collaboration, and stakeholder management.
• Passion for education, innovation, and a user-first approach.
• Self-starter with a high degree of ownership, curiosity, and adaptability.

Key Performance Indicators (KPIs):

1. Product adoption rates and active user growth
2. Feature success metrics and customer feedback scores
3. Time-to-market for new releases and iterations
4. Retention and engagement metrics
5. Cross-functional team satisfaction and collaboration score
6. Overall contribution to business and learning outcomes

What We Offer:

• A leadership role in a fast-growing, mission-driven organisation.
• A collaborative and innovative environment in our Bangalore office.
• Competitive compensation, performance incentives, ESOPs, and career growth opportunities.

Application Process:

If you're passionate about building great products and redefining how the world learns, we'd love to hear from you. Submit your resume and a cover letter outlining your product vision to