Trainer & Quality Analyst (Night Shift)

5 days ago


Gurgaon, Haryana, India Taurus Partners Full time ₹ 3,00,000 - ₹ 4,00,000 per year

Job Description

  • Auditing for Gurgaon and Jaipur teams.
  • Provide feedback.
  • Participate in process & training calls as required.
  • Reporting.
  • Will be actively involved in creating audit & sample plans, and feedback sharing.
  • QA will be involved in regular calibration calls.
  • Will be actively involved in managing escalations received externally and internally.
  • Work closely with the Ops supervisors to develop agent & team level action plans for Quality improvement.
  • Perform all other assigned tasks and responsibilities as assigned.
  • Create training schedules and plans.
  • Will provide project specific training to new hires.
  • Provide refresher training to the team, as required.
  • Monitor quality and productivity of new hires.

Education & Qualification

  • Proper knowledge of medical billing in both AR & denials.
  • Minimum 2 yrs experience in medical billing with at least 6 months experience as trainer or Q/A (medical billing process).
  • Graduate in any stream from recognized university

Job Details·

  • Shift - Night Shift
  • Shift timings: 7:30 PM to 4:30 AM IST
  • Work location – Gurgaon Sec 58
  • Candidate must be open to working from the office

About us - Taurus Partners INC

Taurus Partners is a medical billing and coding outsourcing company that excels in providing integrated Revenue Cycle Management (RCM) services in the healthcare landscape. Combining our experience of over 4 years and specialized skills, we excel in delivering optimum results. Taurus Partners works at the intersection of cutting-edge technology and unparalleled services to help our clients to improve their performance with our efficient services. We offer scalable and cost-effective revenue management cycle services to medical billing and coding companies to optimize their productivity and revenue. Our complete spectrum of services includes medical coding, medical billing, auditing, demographic entry, AR Management, denial management and more. We have a representative center based in Agoura Hills, CA supported by our offshore delivery centers in India.

Website -

Job Type: Full-time

Pay: ₹30, ₹40,000.00 per month

Work Location: In person



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