Supply Chain Head- Bangalore

Company Description

The Organic World began with a mission to make a positive difference by offering better choices to consumers. As India's largest retailer of organic groceries, we are committed to providing products free from harmful chemicals through our "Not In Our Aisle List." Since 2017, we have expanded to 15 stores in Bengaluru, with plans for a pan-India footprint. We offer over 2000 products in food, grocery, personal care, and home care to help consumers lead a healthy lifestyle. The Organic World is part of the NIMIDA Group, dedicated to creating sustainable value and enabling better choices.

Role Description

This is a full-time, on-site role for a Supply Chain Head located in Bengaluru. The Supply Chain Head will be responsible for managing supply chain operations, including inventory management and operations management. Day-to-day tasks will involve overseeing the movement and storage of goods, ensuring efficient processes, and coordinating with various stakeholders to maintain a seamless supply chain. This role requires strategic planning, as well as active management of the supply chain team's performance to meet organizational goals.

Job Title:  
Supply
 
Chain
 (Fulfilment, eCommerce & Distribution)

Job Location: Bengaluru

Job Type: Full-Time

Department: 
Supply
 
Chain
 / Logistics

Job Overview: We are looking for a seasoned and strategic Head of 
Supply
 
Chain
 to lead and

oversee our entire 
supply
 
chain
 operations. This role involves managing our fulfilment centre for

eCommerce orders, overseeing the 
supply
 of products to physical stores, and coordinating the

distribution of products to external distributors and franchisees. The ideal candidate will have strong

experience in end-to-end 
supply
 
chain
 management, including fulfilment centre operations, logistics,

vendor management, inventory optimization, and strategic planning.

Key Responsibilities:

1. Leadership & Strategy Development:

o Develop and execute a comprehensive 
supply
 
chain
 strategy that supports

eCommerce fulfillment, store replenishment, and distribution to third-party

distributors and franchises.

o Lead, mentor, and develop a high-performing 
supply
 
chain
 team across fulfillment,

distribution, and procurement functions.

o Set long-term and short-term goals for the 
supply
 
chain
 department aligned with

business objectives and growth targets.

1. Fulfillment Center Operations:

o Oversee the day-to-day operations of the fulfillment center, ensuring optimal

efficiency in order processing, inventory management, and shipping.

o Implement and optimize workflows and processes within the fulfillment center to

minimize errors, improve turnaround times, and reduce costs.

o Manage workforce planning for the fulfillment center, including staffing, training,

and performance management.

o Work closely with the eCommerce team to ensure timely and accurate order

fulfillment, meeting customer expectations.

1. Inventory and Demand Planning:

o Develop and implement inventory management strategies to ensure product

availability for eCommerce, retail stores, and franchise partners.

o Use data-driven insights to forecast demand and optimize inventory levels at both

fulfillment centers and retail locations.

o Monitor stock levels and work with suppliers to replenish stock in a timely and cost-

efficient manner.

o Implement inventory control measures to prevent stockouts, overstocking, and

product obsolescence.

1. Supplier & Vendor Relationship Management:

o Manage relationships with suppliers, manufacturers, and third-party vendors to

ensure timely and cost-effective delivery of products.

o Negotiate contracts, pricing, and delivery schedules with suppliers to ensure

favorable terms and improve 
supply
 
chain
 efficiency.

o Oversee the quality assurance process for incoming products, ensuring all items

meet company standards before distribution.

1. Distribution & Franchise Support:

o Manage the distribution network to ensure products are delivered on time to both

retail locations and franchise partners.

o Develop strategies to optimize transportation and reduce costs in product

distribution to franchises and third-party distributors.

o Support franchisees with inventory management and product availability to ensure

smooth operations and customer satisfaction.

1. Cross-Functional Collaboration:

o Collaborate with the sales, marketing, and finance teams to align 
supply
 
chain

initiatives with overall business goals and promotional strategies.

o Work with the IT team to ensure that 
supply
 
chain
 technologies (ERP, WMS, TMS)

are integrated and functioning optimally.

o Partner with store operations to ensure timely replenishment and support for

physical retail locations.

1. Logistics and Transportation Management:

o Oversee the transportation network, ensuring the timely and cost-efficient delivery

of products across eCommerce, stores, and external distributors.

o Negotiate and manage contracts with third-party logistics providers (3PLs) to

improve delivery performance and reduce shipping costs.

o Implement strategies to enhance last-mile delivery for eCommerce customers and

franchisees.

1. Data Analysis & Reporting:

o Regularly review 
supply
 
chain
 performance, key metrics (e.g., inventory turnover,

order accuracy, lead time), and operational costs to identify opportunities for

improvement.

o Provide executive-level reporting on 
supply
 
chain
 performance, including fulfillment

center efficiency, product availability, and supplier performance.

o Use data to make informed decisions and adjustments to optimize the entire 
supply

chain
 process.

1. Compliance, Risk Management & Continuous Improvement:

o Ensure compliance with industry regulations, safety standards, and internal policies

related to product sourcing, storage, and distribution.

o Monitor 
supply
 
chain
 risks (e.g., supplier issues, transportation delays, inventory

challenges) and develop contingency plans to mitigate disruptions.

o Lead continuous improvement initiatives to drive operational efficiency, cost

savings, and innovation in 
supply
 
chain
 processes.

Qualifications:

 Bachelor degree in 
Supply
 
Chain
 Management, Logistics, Business Administration, or

related field (MBA preferred).

 Minimum of 10 years of experience in 
supply
 
chain
 management, including at least 5 years

in a senior leadership role.

 Strong experience in fulfillment center management, eCommerce logistics, and product

distribution to franchises and third-party distributors.

 Proven track record of leading large, complex 
supply
 
chain
 operations across multiple

channels (eCommerce, retail, and franchise/distribution).

 Expertise in inventory management, demand forecasting, procurement, logistics, and 
supply

chain
 technology.

 Excellent negotiation, communication, and interpersonal skills.

 Strong analytical and problem-solving abilities, with experience using data to drive decisions.

 Ability to manage multiple projects simultaneously in a fast-paced, dynamic environment.

Why Join Us:

 Competitive salary and benefits package.

 Opportunity to shape and lead a critical aspect of the business.

 Collaborative work environment with cross-functional teams.

 Opportunity for growth and professional development in a fast-growing organization.

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