Manager - Warranty & Technical Support

2 days ago

Mumbai AO, India Mahindra & Mahindra Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Responsibilities & Key Deliverables

  • Description of the job and key result areas:
    • Warranty adjudication– Settlement of claims & timely remittance payment.
    • Warranty kitty monitoring & Budget/Audit related activities with Finance team.
    • Responsible for Warranty Recovery, Warranty Cost calculations & monitor various failure trends with timely MIS release.
    • Provide Technical support to overseas channel partners for technical queries.
    • On time resolution of Product emerging concerns & receipt claims by liaising with Manufacturing/PD/Quality/Logistics/Country teams.
    • Identify the Top contributing Warranty concerns (priority of incidences /warranty cost/ labor cost) & put action plan in place by driving in senior leadership forums.
    • Effective Campaigns execution.
    • Participation in Engine Business CDTs and support for First time Right New Product launches by front loading Service and warranty related inputs.
    • Review of all advance intimations to provide SDN and Timely release of Technical Service Bulletins, literatures and diagnostic tools.
    • Identify Training needs for overseas technical teams & accordingly arrange through the Training center


Experience


• For Bachelor of Engineering – not less than 5-8 yrs


• For Diploma –8-10 yrs

Industry Preferred Qualifications

BE/B.Tech OR Diploma in Automobile / Mechanical

General Requirements
    • In depth Tractor knowledge & exposure to QA & NPD process
    • Expertise in Engine is added advantage
    • Experience in handling dealers and customers
    • Sound technical knowledge with analytical skill
    • Experience in end to end Warranty cycle
    • Exposure to overseas markets after sales support
    • Warranty Budgeting
    • Hands on experience in IT systems (mWarranty, mGO, SAP, Teamcenter etc.)
    Should be efficient in internal and external team handling

  • Manager - Warranty & Technical Support

    21 hours ago

    Mumbai, India Mahindra Rise Full time

    Company: Mahindra & Mahindra Ltd Responsibilities & Key Deliverables Description of the job and key result areas: Warranty adjudication– Settlement of claims & timely remittance payment. Warranty kitty monitoring & Budget/Audit related activities with Finance team. Responsible for Warranty Recovery, Warranty Cost calculations & monitor various failure...

  • Manager - Warranty & Technical Support

    1 week ago

    Mumbai, Maharashtra, India Mahindra & Mahindra Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Responsibilities & Key DeliverablesDescription of the job and key result areas:Warranty adjudication– Settlement of claims & timely remittance payment.Warranty kitty monitoring & Budget/Audit related activities with Finance team.Responsible for Warranty Recovery, Warranty Cost calculations & monitor various failure trends with timely MIS release.Provide...

  • Warranty Manager

    2 weeks ago

    Navi Mumbai, Maharashtra, India Relyon Resources Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Strong knowledge of automotive systems and components experience in warranty claim evaluation verification Good analytical Excel skills Detail-oriented with strong written communication Ability to work dealers and warranty engineers efficiently

  • Technical Support Engineer

    3 weeks ago

    Mumbai, India Wartsila Full time

    Job Description Key Responsibilities: - Perform remote maintenance and preventive maintenance for customer installations. - Execute remote software deployment and updates. - Analyze customer data for improved operational insights. - Manage warranty-related projects, ensuring timely and efficient execution. - Ensure fast end-to-end processing of warranty...

  • job for Warranty Manager, reputed automobile industry, Mumbai location, 4 LPA, e104

    20 hours ago

    Mumbai, India Seven Consultancy Full time

    JOB DETAILS ey Responsibilities: Manage and process warranty claims efficiently. Liaise with manufacturers and suppliers regarding warranty issues. Maintain accurate records of warranty transactions. Train service staff on warranty procedures and policies. Qualifications: Bachelor's degree in Mechanical or Automobile Engineering. Proficiency in warranty...

  • Automobiles Warranty Claims

    2 days ago

    Navi Mumbai, India Eteam Full time

    We are Hiring for Aftermarket Advisor role for MNC Client In Navi Mumbai Job Title Warranty Claims - Associ Objectives of Role - To maintain quality and service standards of the Warranty Claims processing team in support of the contracted Service Level Agreement Main Accountabilities Operational Responsibilities - Investigate and Verify warranty claims...

  • AGM/DGM - Warranty Management [27/10/2025]

    3 weeks ago

    Navi Mumbai, Mumbai, India Sulzer Full time

    Job Description FE_Energy-E407 AGM/DGM - Warranty Management - Full Time - Navi Mumbai, India Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society. We are looking for an AGM/DGM - Warranty Management to...

  • Sr. Manager Business Development

    1 week ago

    Mumbai, Maharashtra, India Zigsaw Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Adding revenues in company by brining sales from EPC (Engineering Procurement & amp construction) projects in Solar & amp ESS from private & amp government companies. JOB DISCRIBTION:Business Development in Solar & amp ESS EPC by reaching out to private sector & amp PublicSector companies.Maintaining coordination with tender team to keep a check on...

  • Warranty Specialist II

    6 days ago

    Mumbai, Maharashtra, India Johnson Controls Full time US$ 40,000 - US$ 80,000 per year

    Who We Are :Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world's largest portfolio of building products, technologies, software,...

  • Sr. Manager Business Development

    1 day ago

    mumbai, India Zigsaw Full time

    Job Description Adding revenues in company by brining sales from EPC (Engineering Procurement & amp construction) projects in Solar & amp ESS from private & amp government companies. JOB DISCRIBTION:Business Development in Solar & amp ESS EPC by reaching out to private sector & amp PublicSector companies.Maintaining coordination with tender team to keep a...