Customer care executive for Tech Mahindra

3 days ago

Noida, Uttar Pradesh, India Trove Consulting Full time ₹ 3,00,000 - ₹ 6,00,000 per year
Company Overview:
Trove Consulting Private Limited is a leading player in the human-resources industry. We specialize in providing innovative and tailored solutions to our clients in recruitment, training, and HR consulting. Our team of experienced professionals is dedicated to delivering exceptional services that drive business growth and success.
Role and Responsibilities:
As a Customer Care Executive at Tech Mahindra, you will be responsible for:
  • Handling customer inquiries and resolving their issues promptly and accurately.
  • Providing excellent customer service and ensuring customer satisfaction.
  • Managing a high volume of inbound and outbound calls in a timely manner.
  • Documenting and maintaining records of customer interactions and transactions.
  • Collaborating with cross-functional teams to resolve complex customer problems.
Candidate Qualifications:
To be considered for this position, you should have:
  • A graduation degree from a recognized university.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving and decision-making abilities.
Required Skills:
  • Customer service
  • Communication
  • Problem solving

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