Senior Associate- Property Management
3 days ago
About the Role
We are hiring a Property Management Specialist to take ownership of a critical client-facing role within our property operations team. You will be stepping into a position previously managed by a single point of contact, so the ability to operate independently, manage clients confidently, and handle operational tasks efficiently is essential.
This is an in-office role, ideal for someone who thrives in a fast-paced environment, has a high attention to detail, and is comfortable taking initiative with minimal supervision.
RequirementsKey Responsibilities
- Manage daily property operations including service requests, tenant coordination, vendor communication, and issue resolution.
- Serve as the primary point of contact for clients, ensuring professional and timely communication.
- Handle financial-related tasks such as billing, invoicing, and reconciliation tracking.
- Follow up on deliverables, project timelines, and task completion across internal and external stakeholders.
- Interpret and apply client-provided documentation to perform duties accurately.
- Generate weekly/monthly status reports and keep clients updated on progress and issues.
- Proactively identify and escalate blockers, risks, or delays to internal management.
- Maintain organized documentation, task tracking, and ensure deadlines are consistently met.
Must-Have Qualifications:
- Solid understanding of property management operations, tenant/vendor coordination, and maintenance workflows.
- Basic accounting knowledge (billing, invoicing, reconciliations).
- Excellent written and verbal communication skills — daily interaction with clients is a key part of the role.
- Proven ability to work independently, handle client-facing responsibilities, and own the workflow.
- Strong organizational and time management skills — must be able to juggle multiple deadlines.
- Comfortable working in a documentation-light environment where SOPs may be limited.
Preferred Skills
- Prior experience in client-facing roles, particularly within property, facilities, or real estate operations.
- Familiarity with property management tools like Buildium, AppFolio, Yardi, etc.
- Ability to manage project updates, reports, and service-level expectations independently.
- Email Prospecting – Ability to identify and reach out to leads via email.
- Advanced Canva – For designing property flyers, marketing materials, and internal visuals.
- Inbox Management – Skilled at managing high-volume email inboxes and prioritizing replies.
- CRM Management – Experience working with customer databases and tracking follow-ups.
- Advertising Knowledge – Running and managing property ads across online platforms.
- Property Listing Creation – Strong copywriting and posting skills for property marketplaces.
Job Types: Full-time, Permanent
Work Location: In person
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