Event Management Operations Support DataDog SME

1 week ago

India Zensar Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Description
  • Demonstrable experience on managing complex APM project.
  • Ability to think strategically, as well as tactically, and to exercise sound judgment in problem-solving and priority/goal setting.
  • Knowledge of APM, infrastructure metrics, distributed tracing, and log aggregation using Datadog. - Configure and manage Datadog for infrastructure, application monitoring, APM, and log management.
  • Implements dashboards, alerts, and monitors to provide comprehensive visibility into system performance, availability, and reliability.
  • Integrate Datadog with cloud platforms (AWS, Azure, GCP) and on-premises infrastructure.
  • Define and deploy monitoring strategies using Datadog's metrics, traces, logs, and events.
  • Set up automated alerts to notify of anomalies and potential issues.
  • Work with teams to optimize monitoring strategies and reduce false positives.
  • Identify and troubleshoot performance bottlenecks using Datadog APM and Real User Monitoring (RUM).
  • Proactively monitor and improve the efficiency, performance, and reliability of services.
  • Integrate observability solutions with CI/CD pipelines, automation & ITSM frameworks.
  • Collaborate with DevOps, SRE, and infrastructure teams to embed observability into workflows.
  • Conduct training to various customer stakeholders, prepare & maintain relevant training materials
  • Automate monitoring tasks and deployments using Datadog API, scripts, and other automation tools.
  • Knowledge on Event management, AIOps and observability configurations.
  • Knowledge of ITIL foundations
  • Strong communication skills and ability to interact with our business, product, and development teams, skills and ability to articulate business benefit of a technology solution.
  • Good knowledge related to Infrastructure management and Operations.
  • Very good experience in development of integration scripts/programs using SOAP/REST Webservices.
  • Experience in monitoring and observability for microservices and Kubernetes-based architectures.
  • Outstanding problem-solving skills. Fast learner & openness to try different tools, technologies & concepts.
  • Self-motivated individual, able to work independently and in coordination with a team.
  • Define observability standards, guidelines, and best practices for enterprise environments.
  • Having Datadog certifications is an added advantage.

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