Lead Support Analyst

Nomura Overview:

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit

Nomura Services, India supports the group's global businesses. With world-class capabilities in trading support, research, information technology, financial control, operations, risk management and legal support, the firm plays a key role in facilitating the group's global operations.

At Nomura, creating an inclusive workplace is a priority. Our approach to inclusion encompasses a variety of initiatives, including sensitization campaigns, implementing conducive policies & programs, providing infrastructure support and engaging in community events. Over time, we have made meaningful progress in these areas, and this commitment has been well-recognized across the industry. We are proud recipients of the prestigious Top 10 Employers award by the India Workplace Equality Index (IWEI), IWEI Gold Employer of Choice awards, India CSR Leadership Award 2024 for Holistic Village Development Program and the YUVA Unstoppable Changemaker Awards.

Division Overview: 

Global CISO (Chief Information Security Office) is looking for a Data Security associate, this individual will be part of global data security team and collaborate closely with other technical and business stakeholders to protect and secure sensitive information. The Data Loss Prevention (DLP) Operations Associate will serve as a critical function within the Information Security team, providing leadership and hands-on expertise in managing enterprise DLP technologies. This role ensures that sensitive, regulated, and proprietary data remains protected against loss, leakage, or misuse across endpoints, networks, cloud, and email systems. The DLP Operations Associate is a key player in bridging technology, policy, and people, ensuring operational excellence and alignment with broader cybersecurity objectives.

The purpose of this role is to operationalize DLP capabilities to prevent data exfiltration and support enterprise-wide data protection strategies. The DLP Operations Associate will ensure ongoing monitoring, incident response, and continuous improvement of policies in accordance with risk and compliance frameworks.

Responsibilities:

• Lead daily operations of Symantec DLP platforms across endpoints, network, and cloud.
• Monitor, triage, and investigate DLP incidents, ensuring timely response and resolution.
• Manage and fine-tune policies, rules, and thresholds to reduce false positives and improve detection accuracy.
• Coordinate with SOC, Legal, HR, and Business units on incident management and escalation.
• Maintain integration with SIEM tools and ticketing systems for streamlined alerting and response.
• Generate regular reports, dashboards, and metrics to track performance and risk indicators.
• Collaborate with data classification and compliance teams to align DLP policies with business context.
• Oversee DLP system upgrades, patching, and vendor coordination for Symantec.
• Support internal and external audits with DLP logs, documentation, and analysis.
• Provide guidance and mentorship to junior analysts or DLP support staff.

Required:

• 6–10 years of experience in cybersecurity or information protection.
• 5+ years managing Symantec DLP in an enterprise environment.
• Experience with cloud security (e.g., Microsoft 365, Azure Information Protection) and Forcepoint DLP is a plus.
• Strong hands-on experience in Symantec DLP (policy design, administration, incident handling).
• Deep understanding of data classification, regulatory compliance (e.g., GDPR, SEBI, PCI-DSS, CCPA etc.), and data protection best practices.
• Familiarity with integration of DLP systems into SIEM, SOAR, and case management tools.
• Experience working with endpoints, email security gateways, and cloud DLP modules.
• Strong analytical and investigative capabilities.
• Ability to develop risk narratives, executive summaries, and incident reports.
• Excellent communication and stakeholder management skills.

Beneficial:

• Symantec and Forcepoint DLP Certification
• Microsoft Certified: Information Protection Administrator Associate (SC-400)
• Data Privacy or Security Certifications: CIPP/E, CIPT, CDPSE, CISSP will be a bonus
• Azure Security / Microsoft 365 Security certifications

Personal Characteristics:

• Ability to work cross-functionally with compliance, security, legal, and business data owners
• Excellent communication and documentation skills
• Proactive, detail-oriented, and outcome-driven
• Strong analytical and troubleshooting mindset
• Curious, continuously learning, and adaptable to evolving tech landscapes.

Nomura Leadership Behaviours:

Leadership
Behaviours

Description

Element

Exploring Insights & Vision

Comprehensively
analyse the nature
of the problems we
face and set our
focus toward the
future vision

-Gather Intelligence
-Create a vision
-Identify an issue

Making Strategic Decisions

Analyse options and
feasibility to resolve
issues, in making
judgments and
recommendations

-Identify countermeasures
-Assess feasibility
Make a judgment

Inspiring Entrepreneurship in People

 Promotes the vision
and goals to others
in such a way that
inspires commitment
and independent 
contributions

-Influence
-Inspire
-Commit

Elevating Organizational Capacity

Maximize
organizational
productivity through
leadership
development and
engagement

-Have an Ownership in
Own Development
-Support other's
growth
-Encourage
organizational growth

Inclusion

Respect diverse
perspectives and
promote
psychological safety
and the creation of a
risk culture

-Foster psychological
safety
-Encourage the active
participation of all
talent
-Foster a risk culture

The firm is an equal opportunity employer, and we are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees. The firm and its affiliates prohibit discrimination in the workplace whether on grounds of gender, marital or domestic partnership status, pregnancy, carer's responsibilities, sexual orientation, gender identity, gender expression, race, color, national or ethnic origins, religious belief, disability or age.