Support Analyst

Job Description About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union's leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group's commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business Line/Function Atlas2 is core-banking system. We support for 9 regions of APAC, NAR and European countries and system operates on EOD/EOM batch processing on data from its petals system. It is interfaced with infocenter, which is used for reporting. Job Title Support Analyst Date 18-Sep-25 Department Global Banking Location: Chennai Business Line / Function Core Banking Reports To (Direct) Grade (if applicable) (Functional) Number Of Direct Reports Directorship / Registration: NA Position Purpose The role is for a Support Analyst with experience of working within a dynamic and demanding environment reacting to changing business needs who works equally well as an individual or as part of a team. Responsibilities Direct Responsibilities The role is for a Support Analyst with experience of working within a dynamic and demanding environment reacting to changing business needs who works equally well as an individual or as part of a team. The ideal candidate will have a minimum of 3 years Application Maintenance & support experience. The candidate must have past experience of working as a part of large Development / Support team. The role will also involve the all aspects of release management and support production deployment and validation. Previous experience within the investment-banking sector is not essential but a highly motivated and skilled individual who can add to the current group of talented resources are considered more important. Contributing Responsibilities Technical & Behavioral Competencies - Excellent Knowledge & Understanding Oracle & SQL. - Good Knowledge of Unix / Linux Server environment & platforms, Shell Scripts. - Good Understanding of Autosys scheduler - Fair Knowledge & Understanding of Cobol, KIX - Flair for learning new tools & technology Skills Referential Specific Qualifications (if required) Behavioural Skills: (Please select up to 4 skills) Ability to deliver / Results driven Client focused Ability to collaborate / Teamwork Attention to detail / rigor Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to develop and adapt a process Ability To Develop Others & Improve Their Skills Ability to anticipate business / strategic evolution Ability to set up relevant performance indicators Education Level Bachelor Degree or equivalent Experience Level At least 3 years