QC Analyst – Customer Support

4 weeks ago


India Highbrow Technology Inc Full time

Hiring Now: QC Analyst – Customer Support (Voice Quality Monitoring) Location: Anywhere in India Shift: 8 hours in any shift Experience: 1 - 2 Years Mode: Remote We are looking for an experienced QC Analyst (Quality Checker) to join our Customer Support project. This role involves reviewing call recordings, evaluating communication standards, and ensuring high-quality customer interactions. Skills & Experience We’re Looking For, - Experience in Quality Checking / Quality Monitoring in a BPO or Customer Support voice process - Strong ability to understand multiple global accents (Indian, APAC) - Excellent listening skills and analytical mindset - Strong written English skills for reports, comments, and documentation - Ability to evaluate soft skills (tone, empathy, politeness, call flow) - Comfortable working with targets, KPIs, and SLAs - High attention to detail and accuracy



  • India Highbrow Technology Inc Full time

    Hiring Now: QC Analyst – Customer Support (Voice Quality Monitoring)Location: Anywhere in IndiaShift: 8 hours in any shiftExperience: 1 - 2 YearsMode: RemoteWe are looking for an experienced QC Analyst (Quality Checker) to join our Customer Support project. This role involves reviewing call recordings, evaluating communication standards, and ensuring...


  • India Highbrow Technology Inc Full time

    Hiring Now: QC Analyst – Customer Support (Voice Quality Monitoring) Location: Anywhere in India Shift: 8 hours in any shift Experience: 1 - 2 Years Mode: Remote We are looking for an experienced QC Analyst (Quality Checker) to join our Customer Support project. This role involves reviewing call recordings, evaluating communication standards, and ensuring...

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