QC Analyst – Customer Support
4 weeks ago
Hiring Now: QC Analyst – Customer Support (Voice Quality Monitoring) Location: Anywhere in India Shift: 8 hours in any shift Experience: 1 - 2 Years Mode: Remote We are looking for an experienced QC Analyst (Quality Checker) to join our Customer Support project. This role involves reviewing call recordings, evaluating communication standards, and ensuring high-quality customer interactions. Skills & Experience We’re Looking For, Experience in Quality Checking / Quality Monitoring in a BPO or Customer Support voice process Strong ability to understand multiple global accents (Indian, APAC) Excellent listening skills and analytical mindset Strong written English skills for reports, comments, and documentation Ability to evaluate soft skills (tone, empathy, politeness, call flow) Comfortable working with targets, KPIs, and SLAs High attention to detail and accuracy
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QC Analyst – Customer Support
4 weeks ago
India Highbrow Technology Inc Full timeHiring Now: QC Analyst – Customer Support (Voice Quality Monitoring)Location: Anywhere in IndiaShift: 8 hours in any shiftExperience: 1 - 2 YearsMode: RemoteWe are looking for an experienced QC Analyst (Quality Checker) to join our Customer Support project. This role involves reviewing call recordings, evaluating communication standards, and ensuring...
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QC Analyst – Customer Support
4 weeks ago
India Highbrow Technology Inc Full timeHiring Now: QC Analyst – Customer Support (Voice Quality Monitoring) Location: Anywhere in India Shift: 8 hours in any shift Experience: 1 - 2 Years Mode: Remote We are looking for an experienced QC Analyst (Quality Checker) to join our Customer Support project. This role involves reviewing call recordings, evaluating communication standards, and ensuring...
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QC Analyst
13 hours ago
Noida, India Barclays Full timeJob Description Embark on a transformative journey as QC Analyst, where you'll play a pivotal role in shaping the future. In this role, you will be responsible for assessing the quality of the business processes and the execution of processes and develop initiatives to improve quality standards. Key Critical Skills Required For This Role Include - Expertise...
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Customer Support Analyst
3 weeks ago
India NielsenIQ Full timeJob Description Job Description Customer Support Analyst will be responsible for maintaining/ enhancing customer relationships, ensuring customer deliverables and queries are addressed efficiently through NielsenIQ proprietary platforms. The job will focus on customer support through quality of deliverables, use of CSO/ MSD for task triaging and resolving...
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Qc Supervisor
3 days ago
India CR3 Group Full timeCR3 is a leading provider of energy engineering solutions across Asia, serving world-class customers in energy production, chemical processing, power, and other asset-intensive industries. Since 1991, we have supported owners and operators of onshore and offshore facilities throughout Asia with a comprehensive portfolio of industrial maintenance, plant...
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Sr Executive
4 days ago
India Dishman Carbogen Amcis Ltd Full timeJob Description Job Description Title: Sr.Executive - API QC Custom Field 2: 2930 Location: Bavla, Gujarat, IN Country/Region: IN State: Guja City: Bavla Company: Dishman Carbogen Amcis Limited Business Unit: General Travel Description Hands-on experience with HPLC, GC analysis, stability studies, QMS, change control, OOS, incident management, deviation...
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Senior QC Analyst
6 days ago
Ahmedabad, Gujarat, India, Gujarat Adrta Technologies Private Limited Full timeThe Senior QC Analyst ensures that LIMS and laboratory-related software modules are designed, validated, and tested according to pharma QC and laboratory standards. They serve as Subject Matter Experts (SMEs) for QC workflows, guiding product and development teams to build lab-compliant, user-friendly, and audit-ready features.Key ResponsibilitiesReview,...
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Jr. Customer Support Analyst
4 weeks ago
India NielsenIQ Full timeJob Description Company Description NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most...
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QC Analyst
4 weeks ago
Noida, India Barclays Full timeJob Description Step into a role of Quality Controls Analyst, where you will take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. To thrive in this role, you'll need some...
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Customer Support QA Analyst
7 days ago
India Feufo Full timeWe're seeking a QA Analyst to assess and enhance customer interactions across our support channels (calls, emails, chats) for a fast-growing SaaS company. This role will analyze team performance, develop insightful dashboards, and collaborate with leadership to improve the customer experience and support processes. You'll play a key role in ensuring our...